Revenue Cycle Customer Resolution Specialist

A company is looking for a Revenue Cycle-Customer Resolution Specialist.

Key Responsibilities

Perform customer care activities related to billing and patient account balance collection

Resolve customer service inquiries regarding benefits, billing issues, and treatment authorizations

Ensure productivity standards are met and maintain knowledge of departmental policies and procedures

Required Qualifications

High School diploma or GED equivalent

3 years of progressively responsible and directly related work experience

Knowledge of government and non-government payer requirements and reimbursement rules

Understanding of medical terminology, coding, and billing practices

Certification as HFMA - Certified Rev Cycle Rep (CRCR) preferred