Service Center TechnicianVirtualVocations • Birmingham, Alabama, United States
Service Center Technician
VirtualVocations • Birmingham, Alabama, United States
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A company is looking for a Service Center Technician to assist customers with policy changes, claims, and billing inquiries.
Key Responsibilities
Provide guidance and assistance to all callers in an easy-to-understand, jargon-free manner
Process work in associated work queues to meet service level agreements
Perform other duties as assigned by management
Required Qualifications, Training, and Education
1 year experience in the insurance industry
High school diploma or equivalent
Associate in General Insurance designation preferred
Data entry skills
Knowledge of personal computers
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