Remote Patient Service Agent

A company is looking for a Remote Patient Service Agent.

Key Responsibilities

Handle 80-100 inbound / outbound patient calls daily

Schedule and reschedule appointments accurately

Communicate with empathy and professionalism while managing patient information

Required Qualifications

1-3 years of general customer database (CRM) experience

College education (completed degree or relevant coursework)

1-3 years of call center experience preferred

1-5 years of experience within the healthcare industry preferred

Bilingual preferred (Spanish)