Job Description
Job Description
We are seeking a highly motivated and enthusiastic individual to join our team as a Business Development Center Representative. As a BDC Representative, you will play a crucial role in driving sales and expanding our customer base in our Service department. This is an exciting opportunity for someone who is passionate about sales and customer service.
If you are a motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits package along with opportunities for career growth within our organization. This position has an hourly compensation in addition to a monthly bonus.
Benefits :
- Pay : $14.50 - $15.00 per hour
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Responsibilities :
Communicate with potential customers through various channels, including phone calls, emails, and online chatProvide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfactionConduct outbound calls to generate leads and schedule appointments for our service teamCollaborate with the service team to develop effective strategies for business developmentUtilize software systems to manage customer information, track leads, and monitor service activitiesMaintain a high level of product knowledge to effectively promote our products and servicesFollow up with customers to ensure their needs are met and provide ongoing supportRequirements :
Previous experience in retail sales or outside sales is preferredStrong customer service skills with the ability to build rapport and establish long-term relationshipsExcellent communication skills, both verbal and writtenBilingual or multilingual proficiency is a plusFamiliarity with dealership operations and automotive industry is an advantageAbility to work in a fast-paced environment and meet projected targeted goalsProficiency in using software systems for data management and reportingExceptional phone etiquette with the ability to engage customers effectivelyNote : This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.