Solutions Development Mgr - Miami

Job Title

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary : This position provides value to SMB account customers to gain, retain, and grow UPS's business across functions (e.g., Supply Chain Solutions, Freight, Package, International, UPS Capital, Mail Innovations, etc.) by demonstrating solutions to support improving the customers' bottom line. He / She supports account owners in developing strategies to leverage technology, engineering, and sustainability solutions that align with customers' objectives and identifies new revenue generating opportunities. This position interfaces with customers to identify needs, determine long-term goals and strategies to provide value-added solutions, and ensures customer retention.

Responsibilities :

• Manages and coordinates resources and activities to ensure smooth Customer Solution's implementation.
• Facilitates and participates in strategy sessions with the Sales team to communicate customers' needs, provide recommendations, and gain consensus on resources, solutions, and the most effective sales approach.
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and manage project impact.
• Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.

Qualifications :

Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria : UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Basic Qualifications : Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.