Sales Associate

POSITION SUMMARY

Green Cannabis Co agent is passionate about Marijuana, provides product knowledge to our patients, and explains the benefits of buying specific products. Green Cannabis Co agent delivers the Company's retail promise to every customer visiting Green Cannabis Co. Provides superior customer service and educational guidance to registered patients and Designated Primary caregivers ("DPC"). Take patient orders, record sales in the Inventory Control System ("ICS"), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance.

BENEFITS SUMMARY

The Company plans to offer a range of benefits for its employees. For full-time, non-salaried employees, including this position, the Company anticipates providing access to group health insurance as well as dental and vision insurance. Policies will be established for paid time off and sick days.

DUTIES / RESPONSIBILITIES / TASKS

• Follows the Company's selling standards to meet the team and individual sales goals and metrics.
• Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all marijuana and related products, except samples, secured and behind a counter.
• Models best-in-class service experience that consistently strives to exceed customers' expectations.
• Make sales and prepares approved sales form, calculate sales price and enter into cash register, collect the amount due from client in cash or via a cashless debit transaction, make necessary, package order checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales form to ICS agent for entry. Escort client to waiting room to exit. Escort next client to secure sales area.
• Inspires customer confidence and creates loyalty to Company brand.
• Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures.
• Is accountable for accurately utilizing the Company's Point of Sale system.
• Communicates with patient coordinator to maintain patient traffic flowand maximize sales and customer satisfaction.
• Responds to in person patient requests, compliments, and resolves simple complaints through e-mail, or by the phone requesting supervisor support as needed.
• Maintains organization of dispensary and through daily upkeep and light cleaning.
• Maintains quality and appearance of product by removing shake and stems, while checking for mold, mildew, expiration or sell by dates, or defective products, and keeping samples clean and in order.
• Maintains knowledge of all marijuana and related products and services offered, as well as applicable state and local laws and regulations and industry news.
• Educates patients and DPC's on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods.
• Provides educational materials and resources for patients and DPCs as needed.
• Records specific requests, preferences, and notifications for patients and DPCs using the EVS and ICS and follow up as needed.
• Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use suggestion box in the waiting room.
• Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus, and checklists as needed.
• Coordinates supply orders with Green Cannabis Co manager as needed.

ADDITIONAL DUTIES AS REQUIRED

JOB SKILLS