VP, Customer Solutions

Overview

Blue Yonder is seeking a strategic and dynamic Vice President, Customer Solutions to lead our Supply Chain Advisory Organization's Demo, POC and Pilot team. This executive will be accountable for shaping and executing the end-to-end strategy that drives compelling customer engagements and accelerates deal closure by showcasing the transformative value of Blue Yonder. The ideal leader will inspire and develop a high-performing team, foster cross-functional collaboration, and champion the Blue Yonder vision through impactful customer solutions that resonate with customer needs, industry trends and demonstrate value.

What You'll Do

• Lead and manage the Supply Chain Advisory Organization team responsible for developing, delivering, and continuously improving demos, proofs of concept, and customer pilots.
• Define, communicate, and drive the strategic vision for Custom Demos, POCs, and Pilots, ensuring alignment with sales consulting and broader company objectives.
• Develop and mentor a world-class team skilled in qualifying opportunities and executing high-impact demos and pilots that clearly articulate Blue Yonder''s product value and ROI.
• Collaborate closely with Sales, Product Management, Marketing, and other internal stakeholders to ensure messaging, demos, and competitive intelligence are aligned and compelling.
• Build and maintain strong, long-term relationships with customers, prospects, and industry leaders to cultivate ongoing business opportunities and drive customer success.
• Regularly engage with customers and prospects to understand their evolving needs and effectively communicate Blue Yonder''s solution benefits and strategic value.
• Monitor, analyze, and report key performance metrics, wins, and losses, leveraging insights to refine strategies and team performance.
• Lead competitive intelligence efforts, ensuring the team is informed and equipped to address market challenges within the sales cycle.
• Drive innovation in the POC framework, ensuring scalability, quality, and consistency in all demos and pilots delivered.
• Own recruitment, engagement, motivation, and retention of top talent to build a resilient and scalable team.
• Establish clear quarterly and annual goals and objectives for the team, regularly reviewing performance and facilitating continuous professional development.
• Maintain a deep understanding of Blue Yonder''s product vision, roadmap, integration points, and future enhancements to ensure demos and pilots accurately reflect current and future capabilities.
• Share best practices and educate customers on new Blue Yonder solutions to drive growth and success within their businesses.

Who You Are

Additional Responsibilities

LI-REMOTE

The salary range for this position is $164,396.00 to $250,802.00 USD

The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes :

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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