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Membership Sales Host / Hostess

Membership Sales Host / Hostess

Hammer & Nails Grooming Shop for Guys - NaplesNaples, Florida, United States
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About the Job :

Host - Member Reception :

Hammer & Nails Grooming Shop Naples.

Hiring for Part-Time & Full Time Positions.

Hiring for immediate interview.

We are looking for AWESOME, warm, outgoing, authentic, passionate, and talented sales-driven "hosts with the most" to welcome guests and members to our grooming club.

Offering Premium Hair Cuts, Straight Razor Shaves, Manicures, Pedicures, Facial Waxing & Face Treatments in a relaxed, club atmosphere is looking for HOST candidates that will be able to welcome our members and guests, assist with check-in, check-out, make future appointments, all with a smile and charisma.

Position Description :

Member Sales Concierge - Host :

  • Do you tend to make friends everywhere you go?
  • Do you enjoy making your guests feel most welcomed and comfortable?
  • Are you proficient with scheduling appointments?
  • Would you like to work in a state-of-the-art, first-of-its-kind men's grooming lounge?

Job Duties :

  • Reporting General Manager.
  • Member Concierge responsibilities include offering a friendly welcome to all members / guests while facilitating a smooth transition between their arrival, service, and checkout.
  • Assisting management and staff as needed.
  • Providing Shop Tours.
  • Assisting- Selling Customers on best option of Club Membership.

    • Job Qualifications :

  • Proficiency in communication.
  • Customer service and sales skills are required.
  • Phone Skills and Phone presence.
  • Candidate must be sales driven while providing a consistent “white glove experience” to all clients, be outgoing, cheerful, engaging, energetic, resourceful, imaginative, goal-oriented, and believe in, promoting the established culture and mission.

    • Specifically :

  • Able to work a minimum of 15 hours per week on a flexible schedule, including nights, weekends, and holidays.
  • Ability to work in a dynamic and fun shop environment.
  • Ability to prioritize and multitask.
  • Well-developed interpersonal skills to communicate effectively with members, guests, supervisors, and staff.
  • Strong phone skills.
  • Ability to read, digest and analyze various reports.
  • Excellent mathematical skills to accurately compute and complete required functions including credit card and cash transactions.
  • Strong computer knowledge.
  • Developed salesperson skill set.
  • Experience in the hospitality, salon, or cosmetology industry is a plus.

    • Provide the Exceptional Customer Experience :

  • Understand the needs of members / guests; handle and resolve customer service issues to earn trust and maintain loyalty.
  • Give tours to new guests driving the customer experience.
  • Communicate to the guest a clear understanding of pricing, memberships, and services.
  • Establish and maintain a positive working relationship with staff members.
  • Maintain a professional appearance and a positive attitude.

    • Complete Required Administrative Tasks :

  • Greet members / guests during the check-in process.
  • Promote and sell memberships and retail products.
  • Set and confirm appointments.
  • Perform a variety of tasks related to shopping operations, including but not limited to answering phones, stocking shelves, and maintaining all systems and technology.
  • Ensure opening and closing procedures are followed.
  • Ensure the cleanliness of the shop.
  • Ensure information in the POS system is correct and up to date.
  • Other duties and assignments as requested.

    • About Hammer & Nails Grooming Shop for Guys - Naples :

    Hammer & Nails is the future of Men’s Grooming and is your premier luxury destination for haircuts, shaves, hand and foot care, all in a relaxed man cave nirvana. Originally pitched on Shark Tank, Hammer & Nails was founded in 2013. Our company has doubled its locations and is rapidly expanding!

    About Hammer & Nails Grooming Shop for Guys - Naples :

    Hammer & Nails is the future of Men’s Grooming and is your premier luxury destination for haircuts, shaves, hand and foot care, all in a relaxed man cave nirvana. Originally pitched on Shark Tank, Hammer & Nails was founded in 2013. Our company has doubled its locations and is rapidly expanding!

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    Membership Sales • Naples, Florida, United States