Weatherization Assessor / Worker III

Weatherization Assessor / Worker III

Hourly rate $24.17 - $28.72

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas : Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community.

Weatherization is designed to provide energy efficient measures to low-income households. The installation of these measures not only makes these homes more energy efficient but also reduces energy usage and energy cost. Healthy Homes serves thousands of households annually, improving the energy efficiency of homes to reduce costs while ensuring residents' health and safety.

Under supervision, the Weatherization Assessor / Worker III performs outreach activities, including identifying and qualifying program participants. The incumbent will perform home assessments, energy audits, property evaluations, historical preservation reviews, quality control post inspections and ensure property and client eligibility in compliance with grant / funding requirements. This position will work a variable schedule and may be required to work evening and weekend hours. Performance expectations for incumbents include a requirement to meet monthly contractual assessment goals.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Performs home and program audits and / or evaluations. Works with eligible clients utilizing program eligibility guidelines; enters data, utilizing specialized software, to ensure eligibility; schedules appointments, reviews and documents client income to ensure program eligibility, provides client training on budgeting; assists clients in completing required forms; performs pre-combustion appliance safety test to determine potential dangers to existing appliances; submits subcontractor work orders for appliances in need of servicing.
• Provides customer service to clients, including but not limited to, applicant intake, creating work orders for schedulers, scheduling own appointments, responding to complaints, performing inspections, and finalization of work inspections.
• Executes home assessment evaluations to determine materials and labor needed to weatherize a residence.
• Performs energy audits for residential properties, utilizing REM / Design software and / or other software as required by grantor / funder, to determine if a home is eligible for optional measures.
• Performs historical preservation reviews for residential properties, utilizing REM / Design or other specialized software, ensuring that data is accurately entered to enable an accurate audit. Ensures that homes older than 45 years are checked though a national registry to determine if the home can be approved for eligibility in the program.
• Performs accurate mathematical calculation including calculating housing square footage, window and door sizes and formulas for ventilation.
• Prepares and maintains project file folders and computer databases to ensure that records are complete and compliant with program guidelines.
• Answers incoming telephone calls; resolves customer complaints; provides information to customers on the benefits of LIWP,LIHEAP, DOE, ESAP, SDG&E and other weatherization and energy assistance programs provided by the agency.
• Conducts a series of testing protocols, including pre-combustion appliance safety testing utilizing specialized tools, such as the Monoxer III and draft gauge, to assess the operating condition of combustion appliances to ensure general safety and appropriate carbon monoxide emission levels and / or if appliances need to be serviced or repaired. Performs pressurized diagnostic testing procedures to assess the integrity of building envelopes and duct systems for leakage and outside air infiltration.
• Operates office machines, adding, calculating and duplicating machines; operates a computer and utilizes related software to enter and retrieve data, generate reports, perform mathematical calculations, create and design spreadsheets, program brochures and information pieces, type correspondence, memos and project reports.
• Performs minor related weatherization duties (carpentry, insulation, painting and a variety of other skilled craftwork in the repair and improvement of single and multi-family housing units and related structures and equipment), on an as needed basis, and may perform repairs identified during a property audit. Installs weather strips, caulks, frames, trims and insulation for exterior doors and windows; remove damaged window glass; measures, cuts, and replaces window glass; removes and replaces exterior doors; installs air tightening, insulation and ventilation retrofits on mobile homes; installs door hinges, locks and deadbolts, gaskets around electrical outlets and switches, floor lamps, microwave ovens, attic ventilation domes, water heater blankets and water heaters; insulates attics and crawl spaces; installs carbon monoxide alarms and water-saving devices such as aerators and showerheads.
• Operates work vans and other small utility vehicles to transport personnel and materials and tools to designated work sites.
• Performs related duties as assigned.

Knowledge of :

Ability to :

Education / Experience / Certification :

Value-Based Behaviors :

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and underlying assumptions Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers Identifies and takes advantage of opportunities for personal and professional development Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems Follows rules, regulations, and policies; positively contributes to implementing changes Deals with issues