Emergency Response Specialist

Emergency Response Specialist

Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments. The Emergency Recovery Specialist creates revenue opportunities by consulting with property owners that have suffered any type of property damage event. Emergency Recovery Specialists are on call 24 / 7 in order to rapidly respond to these events. Establishing trust and building rapport with property owners is paramount in the early hours following an event. Being active in the community and participating in emergency preparedness drills getting to know public first responders, and other restoration related activities is important to the success of the Emergency Recovery Specialist.

Key Responsibilities :

Establish and maintain positive relationships in the local community

Respond to leads provided by the Watch or local referral sources immediately - 24 / 7

Listen to the property owners story in order to empathize and determine how to help ease the property owners current burden

Effectively communicate Cotton's suite of services to effected property owners

Be familiar with the territory to improve response times

Perform business development outreach when not responding to emergencies

Skills, Background and Knowledge :

Five years experience in one or more of these fields : restoration, military, fire department, EMS, police, customer service, construction, insurance, or sales

High School diploma or equivalent

Computer literacy with a working knowledge of common business software such as Microsoft Office.

Self-motivated, organized, and flexible

Excellent communication skills

Likes working with and helping people

Must be able to prioritize and manage time independently

Thrives under high stress fast-paced situations

About Cotton Commercial USA, INC.

Founded in 1996, Cotton Holdings Inc. is a leading infrastructure support services company with subsidiaries that conduct business under the Cotton USA, Cotton International, Cotton Roofing, Cotton Logistics, Cotton Culinary, OneLodge, OneTeam, Stellar Commercial Roofing, Full Circle Restoration, Target Solutions, and Advanced Catastrophe Technologies, Inc. brands. Headquartered in Katy, Texas with an International Logistics Center and regional offices throughout North America, Cotton provides property restoration and recovery, construction, roofing, consulting, workforce staffing, temporary housing and culinary services to public and private entities worldwide.

Our Hiring Process

Stage 1 : Applied

Stage 2 : Review

Stage 3 : Recruiter Initial Interview

Stage 4 : Candidate Submittal to Hiring Manager

Stage 5 : Virtual Interview with Hiring Manager

Stage 6 : In-Person Interview with Hiring Manager

Stage 7 : Offer Extended

Stage 8 : Hired

Join our talent community today. Receive updates on career opportunities tailored just for you.