Seasonal Bilingual Customer Service Representative

A company is looking for a Seasonal Bilingual Customer Service Representative.

Key Responsibilities

Gather information, research and resolve inquiries, and log applicant interactions efficiently

Build rapport with students and meet interaction goals while addressing their questions

Provide help desk services, including answering questions about admission requirements and technical issues

Required Qualifications

Must be at least 18 years of age and pass a criminal background check

Fluency in English and Spanish (written and verbal) is required

Previous customer service or sales experience preferred

Basic computer skills and knowledge of Microsoft Office Suite

Must pass typing and basic computer literacy assessment