Transit Operator (9163) San Francisco Municipal Transportation Agency - (T00143)

City and County of San FranciscoSan Francisco, CA, US

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Transit Operator

This is a San Francisco Municipal Transportation Agency Class Based Test. Your application to this posting is an application to take a San Francisco Municipal Transportation Agency exam. Learn more about the City's hiring process.

The purpose of this announcement is to create an eligible list which will be used to fill future vacancies in this classification.

Application opening : Tuesday, October 7, 2025. Deadline to apply : The job ad will close at 12 : 00 am PST on Wednesday, October 22, 2025. Applications must be submitted by 11 : 59 pm PST on Tuesday, October 21, 2025. Compensation range : $30.8875 - $47.5375 hourly.

The SFMTA, a department of the City and County of San Francisco, oversees Muni, parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our vision : Excellent transportation choices for San Francisco.

Our mission : We connect San Francisco through a safe, equitable, and sustainable transportation system.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Job Description

This recruitment will be used to fill both full-time and part-time positions. Under general supervision, operates a variety of transit vehicles such as diesel and electric motor coaches, cable cars, streetcars and light rail vehicles; transports passengers along a specific route and makes designated stops as required; accepts fares, issues transfers, gives general directional information; and performs related duties as required.

Examples of important and essential duties according to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code / class and are not intended to be an inclusive list.

Conducts pre-operational inspection of the transit vehicle, in accordance with federal and state laws and departmental regulations, to ensure it is functioning properly.
Inspects the passenger compartment of the vehicle to ensure it is free from hazards (such as spills, loose handrails and stanchions, defective seats, etc.) and that the video camera lenses are not obscured.
Safely navigates the vehicle through traffic along assigned routes, under various environmental conditions, in accordance with traffic laws and departmental regulations.
Operates the disability access lifts to assist people in wheelchairs onto the vehicle and properly secures their wheelchairs when they are on the vehicle.
Collects fares from passengers and issues transfers; checks passenger transfers, fast passes, and electronic passes to ensure they are valid.
Uses vehicle's intercom system to communicate instructions to passengers and to call out vehicle stops and transfer points.
Responds to customers' questions regarding routes, directions, fares and transfers.
Conducts a post-operational inspection of the outside of the vehicle to detect defects and body damage, broken windows, and graffiti.
Contacts Central Control regarding various emergencies such as medical emergencies, vehicle malfunctions, vehicle evacuations etc. and / or circumstances that may affect service such as heavy traffic, road hazards, road obstructions etc.
Completes accident, incident and / or miscellaneous reports to document unusual occurrences.
Performs related duties and responsibilities as assigned.

Nature of work : Incumbents in this class may be required to work rotating shifts, holidays and weekends; to work outdoors in all weather conditions; and to use computers. In addition, may require standing and / or sitting for prolonged periods of time; performing different physical activities such as pulling poles, cranking switches in the subway, resetting retrievers to return disabled transit vehicles to service and assisting in the movement of disabled vehicles when possible. All employees, and prospective employees must comply with FTA and San Francisco Municipal Transportation Agency mandates. All operators bid for assignments by seniority. Work hours and days off may change several times per year.

Qualifications

Must be at least 21 years old by October 21, 2025; AND

Possession of a valid High School Diploma, GED or California High School Proficiency Certificate; AND

One (1) year of verifiable satisfactory public contact or customer service experience; AND

Possession of a valid class C Driver License. Must have been a licensed driver for at least three (3) continuous years from October 21, 2022 through October 21, 2025; AND

Possession of or the ability to obtain a Class B - Driver License with a Passenger (P) Endorsement and no restrictions that prohibit operation of a San Francisco Municipal Transportation Agency public transit vehicle; AND

A good driving record during the three (3) years between October 21, 2022 through October 21, 2025 and through the date of appointment, meeting the following requirements :

No more than 1 moving violations between October 21, 2024 and October 21, 2025;

No more than 3 moving violations between October 21, 2022 through October 21, 2025;

No accidents where applicant contributed to cause;

Has not had driving privilege suspended, revoked, or placed on probation more than once for a cause involving the unsafe operation of a motor vehicle;

No convictions of California State Vehicle Code Section 20001 (leaving the scene of an accident involving bodily injury or death); Sections 23103 through 23109 (reckless driving); or Sections 23152 - 23153 (driving under the influence of alcohol or drugs), or equivalent convictions in another state;

Other violations and / or accidents will be reviewed on a case-by-case basis and may be cause for non-selection; AND

No convictions within the past seven (7) years between October 21, 2018 through October 21, 2025 of any offense related to the use, sale, possession, or transportation of narcotics, habit forming drugs, or dangerous drugs; AND

No convictions of any sex offense as defined in Section 44010 of the Education Code; AND

Ability to obtain a School Pupil Activity Bus (SPAB) certificate issued by DMV.

Verification of Education and Experience : Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at SF Careers Knowledge Base.

Note : Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection process : After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following : Minimum Qualification Supplemental Questionnaire (MQSQ), Training and Experience Evaluation / Supplemental Questionnaire, Medical Examination / Drug Testing, and Class B Permit with Passenger (P) endorsement and Airbrakes.

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Transit Operator • San Francisco, CA, US