Strategic Accounts Relationship Manager I

Overview

Acts as the primary contact for Service Accounts 401(k) clients regarding all retirement products. Assists clients with investment-related questions.

Responsibilities

• Acts as the primary contact for Strategic Accounts 401(k) clients regarding all retirement products to ensure consistent, quality service.
• Prepares and reviews forms, including the IRS Form 5500, for accuracy.
• Provides client training on reports and product features.
• Develops and maintains knowledge of account structures, services, and client processes.
• Reviews plan designs.
• Establishes and maintains partnerships with internal teams to ensure client needs are met.
• Communicates with CPAs, Financial Advisors, attorneys, auditors, and third-party vendors.
• Develops and maintains knowledge of IRS and ERISA regulations and ensures plan compliance.
• Identifies and implements plan design enhancements and plan document exceptions.
• Conducts client visits to maintain and strengthen relationships.
• Conducts web seminars with clients and clients' employees to encourage plan participation.
• Assists clients and non-licensed team members with investment-related questions.

Qualifications

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $60,000-$90,000 / annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and / or experience which may result in total compensation outside of this range.

Live the Paychex Values

What's in it for you?

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.