Employee Experience Manager

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About LILT

AI is changing how the world communicates — and LILT is leading that transformation. We’re on a mission to make the world’s information accessible to everyone , regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues— Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1 —guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

Overview

The Employee Experience Manager owns the end-to-end employee experience at LILT, ensuring that our people feel supported, welcomed, and empowered to do their best work. This role combines HR operations, recruiting coordination, onboarding, and workplace management across our hubs.

Responsibilities

• Employee & Candidate Experience : Greet and host candidates and new hires to create a welcoming experience; run new hire orientation and onboarding programs to ensure smooth integration; organize employee gatherings, board meetings, and company-sponsored activities.
• HR Operations : Support data entry, employee record accuracy, and payroll runs in Rippling; partner with HR, IT, and Finance to maintain compliance and process improvements.
• Recruiting Support : Coordinate candidate scheduling and communication in Ashby; ensure hiring managers and candidates have a seamless process from interview to onboarding.
• Workplace Operations : Design and maintain safe, clean, and welcoming office environments aligned with LILT’s culture; oversee vendor and landlord relationships (including WeWork), ensuring consistent operations and comfort; partner with IT to maintain workplace technology; manage supplies, snacks, and office budgets; coordinate consistent procedures and experiences across all offices and hubs.
• Growth & Expansion : Open and close offices in partnership with leadership as LILT scales globally; manage part-time office support in other hubs as we grow.

Qualifications

What We Offer

Our Story

Our founders, Spence and John, met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company. The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.

Our Tech

What Sets Our Platform Apart

Our Privacy & Hiring

Information collected and processed as part of your application process, including any job applications you submit, is subject to LILT’s Privacy Policy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. We may use AI and automated tools to assist in the evaluation of applications; all final hiring decisions are made by people. If you have concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We provide equal opportunity without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

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