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Full Time Assistant Store Manager (Store 0748)

Full Time Assistant Store Manager (Store 0748)

GameStopStockton, CA, US
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Job Description

GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. This includes developing and promoting a sales culture, creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming.

Responsibilities

  • Provide best-in-class guest service and respond to guest questions / concerns quickly and effectively.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases / return transactions using Point-of-Sale (POS) computer system.
  • Respond to guest comments or questions in person or on the phone and escalate customer issues and complaints to the Store Manager as needed.
  • Promote GameStop's unique guest benefits, such as new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of the Store Manager.

Qualifications

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and / or management experience preferred.
  • Video game knowledge preferred.

    • Key Job Skills And Abilities

  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.

    • GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

    Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401(k), employee discount, and a casual work environment.

    $19.25 - $23.25 per hour.

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    Assistant Store Manager • Stockton, CA, US