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Dairy Clerk

Dairy Clerk

Hy-VeeMankato, MN, US
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Dairy Clerk

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description :

Responsible for rotating and replenishing merchandise and ensuring the highest quality standards are met. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies :

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations :

Accountable and reports to : District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Dairy Department Manager

Positions that report to you : None

Primary Duties and Responsibilities :

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by : (examples include)
  • escorting them to the products they're looking for

  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Rotates and replenishes merchandise and ensures highest quality standards are met.
  • Unloads trucks and places product in appropriate storage area.
  • Faces merchandise.
  • Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
  • Builds end caps display and fills through the week as necessary.
  • Orders product and supply that is requested by department manager.
  • Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities :

  • Participates in the physical inventories (monthly and quarterly).
  • Checks invoices against delivered product when asked.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required
  • Knowledge, Skills, Abilities and Worker Characteristics :

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do simple addition and subtraction; copying figures, counting and recording.
  • Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
  • Education and Experience :

    Less than high school or equivalent experience and six months or less of similar or related experience.

    Physical Requirements :

  • Must be physically able to perform medium work exerting up to 50 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
  • Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with or without correction; depth perception.
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions :

    This position is exposed to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.

    Equipment Used to Perform Job :

    Box cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, RPM.

    Contacts :

    Has daily contact with suppliers / vendors and customers.

    Confidentiality : None

    The anticipated hourly starting wage for this position is $11.13 to $14.00 depending on experience.

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    Dairy Clerk • Mankato, MN, US

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