Chief Technology Officer

Be the Tech Visionary Behind a High-Performing MSP’s Next Chapter At River Run , we don’t just support technology—we power businesses with it.

For 32 years, we've been redefining what exceptional IT service looks like, and now, we’re writing our most ambitious chapter yet :

• aggressive growth, next-level innovation, and client experiences that wow .
• We’re looking for a Chief Technology Officer (CTO) who is part strategist, part operator, and all-in on building something meaningful.
• You’ll lead and scale our technical services division, shape our future offerings, and inspire a 70+ person team to do their best work.
• If you’re a seasoned MSP leader with deep cyber security expertise, a track record of operational excellence, and a relentless drive to deliver results, this is your moment. 🔍 What You’ll Do Set Vision & Drive Strategy Define and own the technical vision that aligns with River Run’s bold growth goals.
• Build out a scalable, resilient tech services structure across service delivery, cybersecurity, and project execution.
• Recommend and implement cutting-edge technologies and partnerships that future-proof our offerings.
• Lead a High-Performance Team Mentor and develop technical leaders to build strong, engaged teams that thrive on accountability and innovation.
• Foster a culture of continuous improvement using real-time client feedback to fuel evolution.
• Inspire a team-first mentality where excellence and personal growth go hand in hand.
• Deliver Operational Excellence Own the department’s success—from process improvement and documentation to utilization, capacity, and quality of service.
• Drive automation, standardization, and proactive security practices that keep us ahead of the curve.
• Ensure consistency, clarity, and excellence through strong SOPs and ticketing standards.
• Strengthen Client Partnerships Ensure every tech interaction is a positive client experience.
• Collaborate with account management and sales to drive technical trust and retention.
• Present with confidence to business and executive stakeholders. ✅ What You Bring 4+ years of executive leadership in an MSP  A proven track record of building scalable systems and teams in growth-stage companies.
• Mastery of MSP tools and standards (PSA, RMM, ITIL, NIST, etc.).
• Deep technical chops across infrastructure, cloud (Azure / AWS), cybersecurity frameworks (SOC 2, CMMC), and emerging tech (AI, automation).
• Strong business acumen—you connect tech decisions to bottom-line results.
• Executive presence and the ability to inspire trust and action from the C-suite to frontline techs 🌟 Why River Run?
• Join a thriving, 32-year-old MSP with serious momentum and a startup energy.
• Work with a passionate, driven team that actually likes showing up every day.
• Your leadership will directly shape our clients, our company, and our culture.
• Competitive compensation, profit sharing, and full benefits package.
• An opportunity to leave your fingerprint on something that’s growing—and growing fast.

Compensation & Benefits  Salary :