Supervisor - Patient Access

Supervisor - Patient Access

St. Luke's Health System in Nampa, ID is seeking a Supervisor - Patient Access to join our Patient Access - Hospital Registration team.

Position Summary :

The successful candidate will be a working supervisor responsible for the management of day-to-day operations and coordination of department according to assigned scope. This role will supervise leads plus a team of 20+ employees. This person must have the flexibility to work one rotational weekend each month. If you are action oriented with a drive for process, have previous supervisory experience, and can work independently leading a strong Patient Support Team - this role is for you.

Responsibilities :

• Provides day-to-day oversight to a team of Patient Access professionals.
• Provides leadership, guidance, counseling and continuing education to staff.
• Select, develop, coach, mentor and assess performance of staff.
• Ensures compliance of policies / practices for department and provides support for adherence.
• Performs difficult and complex duties requiring advanced techniques, extensive and diversified knowledge within specialized areas.
• Makes decisions independently and authorizes actions as needed.
• Develops solutions to a variety of complex problems.
• In collaboration with Leadership, designs, develops and implements focused strategies.
• Participates in the budget and goal setting process.
• Performs other duties and responsibilities as assigned.

Qualifications :

What's in it for you

At St. Luke's, caring for people in the communities we serve is our mission and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as : on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.