Job Description
Job Description
Front of House Manager Intern- PAID
Location : Okoboji, Iowa
Program Dates : May 18, 2026 – August 21, 2026
Company Background
The Okoboji Store Bar and Kitchen provides a fun, fast-paced, energetic work environment located right on East and West Lake Okoboji. Our mission is to make every aspect of the restaurant experience easy and enjoyable for our customers! We accomplish this through an expert group of team members who care about the customer and each other. Teamwork is our lifestyle, together with a commitment to continuous improvement. Our success can be measured in tenure of our staff, the earning of customers for life.
Our team is made up of growth-minded individuals with a strong work ethic and positive attitude!
Position Summary
Front of House Managers are responsible for ensuring a smooth dining and bar experience for our customers. This includes timely seating and food delivery as well as proper attention from servers. A Front of House Manager is required to monitor meal durations, flip tables, and manage the waiting list in order to provide an outstanding experience for our customers every time they visit.
Responsibilities
The following responsibilities will be expected for this position :
- Assist in managing daily front-of-house operations; including assigning sections in which servers work, ensuring adequate staffing for the anticipated meal count, and adjusting staff levels when dining traffic is less than expected.
- Responsible for helping resolve issues with unhappy customers, as well as reinforcing the positive experience to encourage repeat visits. Table touches, or walking around the dining room to check on everyone, are very important to the level of customer service we strive to achieve.
- Coordinate with hosts to help regulate the flow of customers during busy periods; by estimating wait times and helping to ensure that timeline. The FOH manager keeps in constant contact with the back of the house to ensure they are working together effectively.
- Administering training to all front of house staff; including servers, bussers, hosts, and food runners to ensure a level of service beyond the customers’ expectations.
- Responsible for understanding and demonstrating all company policies as well as enforcing those policies upon front of house staff.
- Participate in team meetings, offering insights and suggestions for improving service efficiency.
- Other duties as assigned
Requirements
Applicants must possess the following qualifications :
Previous experience working at the Okoboji Store Bar & Kitchen is requiredPursuing a degree in Hospitality Management or related field is preferredPrior experience in hospitality, customer service, or a related field is a plusAbility to work days, nights, weekends and holidaysAbility to communicate effectively with guests, staff, and managementExcellent leadership and interpersonal skillsStrong organizational and multitasking abilitiesEnthusiastic about providing exceptional customer serviceAbility to work effectively under pressure in a demanding environmentDuration and Benefits
Duration : May 2026 through August 2026Hands-on training and mentorship from experienced professionalsOpportunity to gain valuable experience in front-of-house managementPotential for future career growth within the organizationEmployer-sponsored housing is offered, space permittingApplication Process :
Apply on our careers website at maucareers.com