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Instructional Design Manager

Instructional Design Manager

TJXFramingham, MA, US
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Learning Experience Designer

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

The Opportunity : Contribute To The Growth Of Your Career.

Designs, develops, evaluates, and improves global leadership courses that support developing talent for the organization. Collaborates with global and divisional L&D teams and subject matter experts to co-create solutions. Leads a design team that thinks creatively and innovatively to create a fun and engaging learning experience for all TJX Associates across stores, distribution centers, and office environments.

Major Areas Of Responsibility

  • Leads design of learning for global leadership courses, HR priorities, acceleration programs and other solutions to meet business needs.
  • Drives work forward through global teams, gaining input and alignment on solutions.
  • Partners globally to identify leadership development needs and co-creates solutions to meet needs.
  • Designs and develops learning solutions in various modalities (in-person, virtual, eLearning, etc.).
  • Partners with the Global Operations / Learning Technology team to ensure a positive end-to-end learning experience in all modalities.
  • Partners with Talent Analytics on the ongoing evaluation process for global learning solutions. Ensures evaluations are in place to measure the impact and effectiveness of learning.
  • Keeps up to date on the market, understanding what new learning technologies or content areas are being used by other companies
  • Provides design support and consultation for others in Global Talent Management and the wider TJX business groups.
  • Leads a team of learning experience designers to develop learning solutions that meet business needs.
  • Performs other duties as required.

Who We Are Looking For : You.

  • Bachelor's degree in business, Human Resources, Education or related field; or equivalent experience in Learning & Development, Instructional Design, or Graphic Design
  • 4-6 years' experience in Instructional Design to support Leadership Development
  • Demonstrates effective critical thinking, problem-solving and decision-making skills
  • Ability to navigate the organization by establishing and maintaining effective working relationships
  • Effectively uses knowledge of instructional design processes, tools, and methodologies to design and develop engaging and effective learning solutions.
  • Ability to collaborate with subject matter experts to ensure content meets business goals and learner needs.
  • Knowledge of adult learning theory and accelerated learning techniques to enhance learner engagement and retention.
  • Ability to use creativity and innovation to create engaging and fun learning experiences that bring to life the business model
  • Ability to understand and communicate concepts quickly and accurately
  • Effectively uses influence to gain alignment of cross divisional teams
  • Effectively uses time management, prioritizing, and multi-tasking skills to meet deadlines
  • Knowledge of project management techniques and tools
  • High attention to detail, strong writing, editing and proofreading skills
  • Technical Skills : Fluent in design programs and learning software such as Adobe Creative Cloud (InDesign, Photoshop, and Illustrator) and Articulate 360 (Storyline and Rise)
  • Experience leading a team of Learning Experience Designers
  • Experience working globally preferred
  • Experience in working in a COE (Center of Expertise) a plus
  • Being bilingual is a plus, preferably Spanish
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