Underwriting Consultant
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Joining the Ocean Cargo team as an Underwriting Consultant, you will be responsible for underwriting risks in a book of business within a specified territory. You will work within specific limits of authority on assignments requiring significant technical complexity and coordination utilizing our underwriting policies and guidelines, rating manual rules and insurance laws and regulations.
Essential Duties and Responsibilities
1. Underwriting Expertise
- Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA's guidelines and standards
- Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
- Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed
- Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
- Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
- Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price
- Keeps current on state / territory issues, regulations and trends
2. Portfolio Management
Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goalsPrioritizes time and resources to effectively manage and optimize producer performanceOperates with an Enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segmentsDemonstrates in-depth knowledge of CNA's products and appetite while clearly communicating CNA's position at the point of sale3. Sales & Distribution Management
Builds / maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplinesDevelops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed resultsDevelops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growthDrives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customerProactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customerDriven by our commitment to our customers, CNA's winning behaviors (externally focused, accountable, collaborative, innovative, and continuously learning) distinguish us from our competitors. CNA employees exemplify these behaviors in all responsibilities and interactions.
Knowledge, Skills and Abilities
Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new businessAbility to effectively interact and communicate with all levels of external and / or internal business partners within scope of responsibility, team and / or matrix environmentAbility to uncover customer needs, position specific solutions, handle objections and close dealsAbility to exercise judgment, negotiate and make sound business decisions effectively based on level of authorityStrong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projectsAs determined by CNA and depending on the applicant's experience and / or qualifications, candidates may be hired into one of three Underwriter positions : Underwriting Specialist, Underwriting Consultant or Underwriting Consulting Director. Typically starting at 3+ years of related experience.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.