Job Title : Accounting Clerk I (Junior)
Location : 6000 Parkwood Pl, Dublin, OH 43016 (Hybrid)
Duration : 6+ Months Contract to Hire
Payrate : $17 / hr on W2.
Job Description : Primary Purpose :
The Accounts Receivable Specialist position focuses on high volume business to business direct customer contact in collecting and reconciling disputes with customers, controlling and preventing the continuation of outstanding past due receivables, and minimizing bad debit risk to the organization while ensuring customer satisfaction and proactive sales engagement.
Deliverables :
- Ownership of all aspects of Customer AR including collection of past due balances, reconciliation of account, on account cash and credit memo application, and identifying / reporting of disputed invoices with customers to ensure timely payment, keeping aged AR and bad debt to a minimum all while maintaining a positive customer experience 35%
- Collaborates with customer, sales, customer solutions, dispute management and C2C management to resolve payment issues while using good judgement. Reconciles complex dispute data from customer and prepares for resolution. 35%
- Analyzes information and communicates to supervisor as needed to determine next course of action 10%
- Mitigates customer risk by asking the right questions, reviewing credit and setting appropriate credit line following policies an procedures to support Credit and Receivable requirements. 10%
- Ensures policies and procedures, SOX and other internal controls, are followed supporting organizational financial requirements 10%
- Performs other related duties as required or requested. As needed
Education / Experience / Training :
AR : 1 - 2 years of business-to-business or consumer collection experience preferredProven history of successful dispute reconciliation / troubleshootingSpecialized Knowledge / Skills :
Knowledge and experience working with MS Office Suite, with strong Excel skillsSAP experience or major EAP experienceExperience using and managing accounts with major collection software (Get Paid, High Radius)Compressive experience in entire orders to cash cycleUnderstanding credit risk principlesAbility to manage workload to a deadline and maintain set individual and team goals.Excellent negotiation skills, ability to gain trust and confidence with customers, management, and peersAbility to identify root cause issues, offer possible solutions and / or next course of actionExcellent verbal and written communication skillsExperience working in a public company preferredKnowledge of collection principles with ability to reconcile credits & debitsExcellent customer service (internal & external)Cross functional team collaborationAbility to prioritize workloadWorking onsite three days / week