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Treatment Coordinator
Treatment CoordinatorMain Line Search • Fairfax, VA, US
Treatment Coordinator

Treatment Coordinator

Main Line Search • Fairfax, VA, US
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A medical practice in Fairfax is looking to add a treatment / patient care coordinator to their team. This office is a small family-run organization that has been in business for over a decade and provides a good work life balance. This person will will serve as a point of contact for patients, providing exceptional customer service, managing issuance coordination appointments, and assisting with administrative tasks to ensure the smooth operation of the practice.

Key Responsibilities :

Insurance Verification and Authorization :

  • Verify patient insurance coverage and obtain necessary authorizations for medical procedures or services.
  • Assist patients in understanding their insurance benefits and financial responsibilities.

Patient Advocacy :

  • Advocate for patients' needs and concerns, ensuring their voices are heard and respected throughout the healthcare journey.
  • Collaborate with healthcare providers to address patient questions, issues, and requests promptly.
  • Coordination of Care :

  • Schedule and coordinate patient appointments, consultations, and follow-up visits.
  • Facilitate communication between healthcare providers, specialists, and other relevant staff to ensure comprehensive and integrated care.
  • Patient Education :

  • Provide patients with information about their diagnoses, treatment plans, and available resources.
  • Educate patients on self-care practices and empower them to actively participate in their healthcare.
  • Administrative Support :

  • Maintain accurate and up-to-date patient records, ensuring compliance with privacy regulations.
  • Handle administrative tasks, such as billing inquiries, medical records requests, and documentation.
  • Communication and Collaboration :

  • Foster effective communication and collaboration among healthcare team members to optimize patient care.
  • Serve as a point of contact for patients, addressing inquiries and providing information in a clear and empathetic manner.
  • Quality Improvement :

  • Participate in quality improvement initiatives to enhance the efficiency and effectiveness of patient care processes.
  • Provide feedback on areas for improvement and contribute to the development of best practices.
  • Qualifications :

  • High school diploma or equivalent; additional education or training in healthcare administration is a plus.
  • Experience being a liaison with insurance companies and patients
  • Previous experience as a patient care coordinator or in a similar role is preferred.
  • Strong interpersonal and customer service skills.
  • Excellent communication skills, both in person and over the phone.
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    Treatment Coordinator • Fairfax, VA, US

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