Brokerage Operations Specialist

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As a Brokerage Operations Specialist, your expertise will be key to ensuring the seamless back-office functions of our brokerage and Self-Directed brokerage services by reviewing and accepting new applications, processing account updates, and processing asset movement tasks. Join us in delivering exceptional service, handling diverse client requests, and becoming a vital part of our dynamic team shaping the future of financial empowerment.

What you will do

Review new applications, complete setup of new accounts, process contributions received, and perform suitability review of new accounts as needed for the Brokerage line of business

Perform daily reviews of outstanding applications and customer requests to ensure timely processing and positive customer experience

Provide ongoing updates to internal and external clients regarding the status of items

Draft correspondence with customers as needed during Brokerage processing

Assist with recurring audits, reporting, and projects on a monthly / quarterly basis

What you will bring

Bachelor's degree or an equivalent combination of education and professional work experience

1+ years of experience in brokerage services / operations in the financial services industry

FINRA 7, 24, and 63 registrations required within corporate-established timelines

FINRA fingerprinting required

What will set you apart

NetX 360 / Pershing experience a plus

Basic Microsoft Office knowledge

Excellent communication and organizational skills with strong attention to detail

Ability to multi-task and prioritize workload in a high-paced environment to complete tasks within established timelines

Ability to collaborate and work with all levels of management and teammates to accomplish daily deliverables with experience in managing escalated situations

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT / OPT.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

Base Salary Range

$57,000.00 - $78,300.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer.

Equal opportunity employer

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Job Posting End Date at 12 : 01 am on :

10-07-2025

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