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Facility Coordinator (FL)

Facility Coordinator (FL)

Pleasant Valley CorporationNaples, FL, US
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Facility Coordinator

Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management! Pleasant Valley Corporation, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions : Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

We offer an exceptional culture and positive work environment, competitive earnings, comprehensive benefits, personal recognition, individual development opportunities, and a clear path for career advancement!

Job Details

Full-Time

Available Shifts :

  • 1st Shift, 8 : 30a 5 : 00p, M-F
  • 2nd Shift 11 : 30a-8 : 00p M-F

Work Location : Onsite Naples, FL

Division : Facilities Management

Job Purpose

We're seeking multiple Facility Coordinators to help address and resolve nationwide facility-related maintenance issues by coordinating between clients and service vendors.

Responsibilities

  • Respond promptly to client maintenance requests through PVC Connect software via email and phone.
  • Create work orders, solicit bids / proposals, and assign service agreements to subcontractors and vendors.
  • Use PVC Connect to identify, select, and schedule service providers; source new vendors when needed.
  • Communicate work order details, review service quotes, and obtain approval for cost estimates; negotiate service rates.
  • Maintain continuous communication with vendors, document project progress in PVC Connect and Customer Portal, and follow up to ensure customer satisfaction.
  • Track the status of each work order, expedite and resolve outstanding services, and ensure timely and quality service delivery.

    • Requirements

  • Strong multitasking abilities, including handling phone calls, typing, and computer work simultaneously.
  • Minimum one year of experience resolving client issues in commercial facilities / property management, a fast-paced service business, or a customer call center.
  • Successful track record in telephone-based customer service roles.
  • Proficient computer skills, including CRM software use, data entry, documentation, scheduling, and reporting.
  • Basic knowledge of construction and general trades is a plus.

    • Do YOU have these qualities? Apply now to explore a fulfilling career with Pleasant Valley Corporation!

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    Facility Coordinator • Naples, FL, US

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