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Referral Coordinator (Bilingual)

Referral Coordinator (Bilingual)

Wilshire Law FirmLos Angeles, CA, US
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Job Description

Job Description

Referral Coordinator

Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients.

You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values : Excellence, Teamwork, and Integrity.

The Opportunity

As a Referral Coordinator, in our Operations department, you will have the opportunity to facilitate the referral process between our clients and referral partners.

Compensation

  • $25.00 - $28.00 depending on experience

Accountable for

  • Coordinating the referring of cases to other law firms.
  • Following up with referring attorneys on case status.
  • Understanding the urgency of time frames and working diligently.
  • Understanding of the litigation flow for proper monitoring of cases.
  • Establishing and maintaining relationships with referral partners.
  • Responsible for the documentation and implementation relating to all outgoing and incoming referrals.
  • Tracking referral and lead sources.

    • Qualifications

  • Must speak Spanish and English fluently.
  • Must have experience working in a customer-centric environment.
  • Must have a personable, outgoing, and friendly demeanor.
  • Must have outstanding verbal and written communication skills.
  • Must have strong attention to detail and exceptional organizational skills.
  • Must have a basic understanding of clerical procedures and systems, such as recordkeeping and filing.
  • Must have the ability to work both independently and as part of a team, demonstrating flexibility and adaptability in a dynamic work environment.

    • Benefits

  • Paid time off and paid holidays
  • Opportunities for growth and advancement
  • Team outings and sponsored events
  • Employee referral bonus programs
  • Firm-paid Medical HMO with affordable upgrades
  • Firm-paid Life and AD&D insurance
  • Low-cost Dental and Vision plans
  • 401k
  • FSA (Flexible Spending Account)
  • EAP (Employee Assistance Program)
  • Pet Insurance

    • Strive for Excellence. Fight for Justice. Foster Unity.

    Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.

    Join Wilshire Law Firm

    Los Angeles, Irvine, San Diego, Oakland, Sacramento, Riverside, Torrance

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    Referral Coordinator • Los Angeles, CA, US

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