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Senior Manager, Technology Operations

Senior Manager, Technology Operations

WalmartBentonville, AR, US
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Senior Manager - Technology Operations

We are looking for a strong leader to help build and scale our Walmart Fulfillment Services (WFS) business. In this role you will help shape our strategy and operations, product strategy, and cost savings, while prioritizing solutions that enhance our value proposition for sellers and drive meaningful bottom-line returns on our P&L.

The ideal candidate has great problem-solving skills, executive-level communication, worked in a fast-paced and ambiguous environment, and exceptional data-driven decision-making and analytical skills (e.g., SQL). If you are interested in building a new business from the ground up and solving large and impactful problems at scale, then this role could be for you.

Essential Functions :

  • Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
  • Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
  • Owns complex projects end-to-end for a business area; manages risks associated with implementation.
  • Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
  • Presents findings and recommendations to senior leadership.
  • Coaches team members and provides feedback to enhance skills, knowledge, and work performance.

Competencies :

  • Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
  • Navigates partner team dynamics and works across multiple sites.
  • Has accountability for the performance and results of the team in a highly complex business area or category.
  • Executes on strategy and sets priorities for own team.
  • Adapts team plans and priorities to address resource and operational challenges.
  • Impacts the quality and timeliness of own teams results and its contribution to business or category goals.
  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

  • Stock
  • Minimum Qualifications

    Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.

    Option 2 : 7 years' experience in project management, program management, program operations, or related area. 2 years' supervisory experience.

    Preferred Qualifications

    Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.

    We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

    Primary Location

    702 Sw 8Th St, Bentonville, AR 72716, United States of America

    About Walmart

    At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.

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    Operation Manager • Bentonville, AR, US

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