Project Specialist - Global Market Access (GMA)

Employment Status : Regular

Time Type : Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision : making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years : from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary :

This role administers multiple country marks or approval projects (outside of North America) on behalf of CSA customers.

Responsibilities :

Coordinates and delegates between CSA Operations staff, International partners / Agencies, foreign regulators and customers as required to accomplish project objectives. Responds to customer inquiries on foreign certification and related technical and regulatory requirements.

Responds to customer inquiries for information on foreign certification and approvals concerning products to be exported to a foreign country. These inquiries can be related to technical as well as regulatory requirements.

Plans, directs, and coordinates designated GMA projects. Ensures that the goals of each project meet customer needs and are accomplished within the prescribed time frame, funding parameters and regulatory requirements. Activities will include, but are not limited to, the following :

Identification of project scope and estimated cost, lead time and applicable foreign government procedure;

Identify applicable safety standards for foreign approval;

Identify regulatory codes and laws for foreign approval;

Provide engineering inputs to testing facilities for product testing (i.e. specify tests to be performed);

Arrange alternative testing services with International Partners and other organizations to complete projects when it makes more sense to be done elsewhere;

Customize engineering projects / reports to meet foreign requirements; o Assign project tasks to certification engineers for review of non- CSA test reports. Assignment can also include additional testing

of GMA client's products;

Review engineering reports for completeness;

Ensure all applicable forms are completed properly;

Ensure project cost and obligations are met.

Coordinates with other departments, International Partners / Agencies and foreign regulators to deliver one-stop service to customers. Provides a point of contact for customers that are requiring certification in multiple geographic locations, especially those utilizing the CB and CE marking services.

Keeps up-to-date on international certification requirements. Researches and gathers information and updates on foreign technical requirements, government regulations, administrative guidelines and working practices and forms for foreign approvals.

Compiles and maintains a data base system containing such information. Informs and directs internal staff on national deviations and country specific Safety Standards and requirements associated with the preparation of engineering reports.

Plans, organizes and conducts training sessions with customers, internal staff and International Partners / Agencies to ensure consistency of process and maintenance of technical competence. Develops training materials to encompass regulatory requirements, procedural requirements and conformity requirements for each country of interest.

Arranges for subject matter experts to assist with technical training and / or conduct training sessions as required.

Documents, reviews and updates GMA working processes and procedures so that all users of the information can provide consistent, cost effective and timely services.

Education and Experience :

Bachelor's degree, preferably in Engineering and / or equivalent 5 more years' experience in compliance industry.

PMP designation is preferred.

Bilingualism (English and French) is preferred.

5 years' industry experience and preferably 2 more years' experience with CENELEC, IEC or IEC-based standards.

Knowledge of CSA Group programs and services.

Skills : Mentoring skills.

Computer proficiency (Microsoft office suite).

Strong problem-solving ability; detail oriented.

Ability to work independently.

High level of communication skills (verbal and written).

Excellent listening and retention skills.

Ability to initiate and develop new customer contacts.

Responsive and pleasant when dealing with external and internal customers, peers and co-workers.

Flexible in schedule and time management.

Strong organization, creativity and project management skills to plan for projects, events and conferences.

Problem resolution skills, to deliver high quality and timely services.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.