System Engineer (VOIP)

Description

Resume Must Haves :

• Experience with Microsoft Teams Voice to support migration efforts to Microsoft Teams voice platform.
• Experience with Contact Center as a Service (CCaaS) platforms such as Five9, NICE, Genesys or Cisco.
• The ability to work with the business to gather business requirements.
• Not just understand the how, but also the why, when, and why not of telephony service delivery in support of business process and goals.
• Develop telecommunication solutions to address user needs.
• Prepare detailed specifications, flowcharts, and end-to-end Visio designs for implementation of telephony solutions.
• Maintain telephony related hardware, software, and infrastructure.
• Monitor, log, track, and resolve hardware, software, and infrastructure deficiencies and note weaknesses or tendencies toward failure.

Additional Qualifications :

Skills : voip, TEAMS, UC

Top Skills Details : voip, TEAMS, UC

Additional Skills & Qualifications : Must meet minimum compliance requirements of CHS.

Experience Level : Expert Level

Pay and Benefits :

The pay range for this position is $45.00 - $58.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type : This is a hybrid position in Inver Grove Heights, MN.

Application Deadline : This position is anticipated to close on Apr 18, 2025.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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