Enterprise Risk ManagerCity of Charlotte • Charlotte, NC, US

Enterprise Risk Manager

City of Charlotte • Charlotte, NC, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Enterprise Risk Manager

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses, and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include :

Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions

The Enterprise Risk Manager will be responsible for identifying, assessing, and mitigating risks associated with airport operations at Charlotte Douglas International Airport. This role involves developing and implementing a comprehensive risk management framework, managing insurance programs, and ensuring compliance with relevant regulations and industry standards. This position will liaise with the city insurance manager and risk supervisor assigned to aviation. The manager should possess strong analytical skills, a strategic mindset, and a deep understanding of risk management practices within the aviation sector.

Essential Duties & Responsibilities :

Conduct regular risk assessments to identify potential risks related to airport operations, including operational, financial, strategic, and compliance risks.

Develop and implement risk mitigation strategies and action plans.

Oversee the airport's insurance portfolio (liaise with City Insurance Manager), including property, liability, workers' compensation, and other relevant coverages.

Liaise with City to work with insurance brokers to negotiate terms, coverage, and pricing to ensure adequate protection and cost-effectiveness.

Develop and maintain risk management policies, procedures, and guidelines.

Ensure alignment with regulatory requirements and industry best practices.

Conduct training sessions and workshops to promote risk awareness and best practices among staff and stakeholders.

Foster a risk-aware culture across the organization.

Monitor key risk indicators and report on risk management performance to senior management.

Prepare regular reports and presentations on risk management activities and insurance matters.

Develop and maintain crisis management and business continuity plans to address potential disruptions.

Lead response efforts in the event of an incident, ensuring effective communication and coordination.

Collaborate with internal and external stakeholders, including regulatory bodies, insurance companies, and airport tenants, to manage risk effectively.

Act as the primary point of contact for all insurance-related inquiries and claims.

Monitor and report contract available budgets and expenses as needed.

Role will expand to potentially obtain supervisory responsibilities.

Perform other tasks as assigned.

Standard office hours apply, however schedule subject to irregular hours, overtime, and emergency call backs to work. Successful candidate must hold a valid driver's license in the state of residency and ability to obtain and maintain a City Driving Permit. Ability to pass a background check in advance of start date required. Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.

Minimum Qualifications : High school graduate or equivalent with seven (7) years of relevant experience OR 2-year college degree with five (5) years of relevant experience OR Bachelor's level degree with three (3) years of relevant experience OR Master's level degree with one (1) year of relevant experience.

Preferred Qualifications : Bachelor's degree in Risk Management, Business Administration, Finance, or a related field; a master's degree or professional certification (e.g., ARM, CRM, CPCU) is a plus. Minimum of 5 years of experience in risk management and insurance, preferably in the aviation or transportation sector.

Knowledge of :

Relevant regulations, industry standards, and best practices in risk management and insurance.

Administrative and clerical procedures, methods, and computer equipment.

Principles, practices, and techniques of basic bookkeeping and accounting.

Basic PC based software applications, business software, and financial systems.

Records retention and disposal.

Contract management.

Skill in :

Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.

Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.

Performing a variety of duties, often changing from one task to another of a different nature.

Providing excellent customer service.

Organization and time management.

Collaboration and teamwork.

Troubleshooting and problem-solving techniques.

Ability to :

Meet schedules and deadlines of the work.

Understand and carry out oral and written directions.

Accurately organize and maintain paper documents and electronic files.

Maintain the confidentiality of information and professional boundaries.

Communicate clearly and concisely in written and verbal communication.

Reconcile accounts.

Collaborate with other teams.

Conduct research, prepare accurate records and reports.

Physical and Sensory Requirements : Positions in this class typically require grasping, stooping, squatting, kneeling, crouching, reaching, pushing, talking, hearing, seeing, and repetitive motions.

Physical Requirements :

Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time.

Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.

Adequate vision, hearing, and speech required.

Sensory Requirements :

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data.

Ability to operate in an environment with frequent interruptions from people and / or noises, which in return could result in some level of stress, fatigue, or strain.

Comprehensive of written information in work-related documents.

Ability to hear, understand, and distinguish speech.

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to : reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry, and motor vehicle records check.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and / or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation, or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte's benefits.

serp_jobs.job_alerts.create_a_job

Enterprise Risk Risk • Charlotte, NC, US