Talent.com
Counter Manager, Dept Stores Chestnut Hill

Counter Manager, Dept Stores Chestnut Hill

BIOLOGIQUE RECHERCHEChestnut Hill, MA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Counter Manager Summary :

  • As the Counter Manager, you are the ambassador of our brand within the department store.  You are responsible for driving sales performance, overseeing spa operations, and managing a team of estheticians and brand ambassadors.  Through expert product knowledge, refined client service, and strong team leadership, you will elevate the in-store experience, growt he client base, and ensure every touchpoint reflects the prestige of the brand.

Key Resonsibilities :

  • Team Leadership & Talent Development Lead, coach and develop a high-performing team of estheticians and sales associates to achieve individual and counter goals.
  • Conduct regular training on product knowledge, luxury client service, and retail best practices.
  • Foster a collaborative adn supportive team culture rooted in excellence, consistency, and brand integrity.
  • Sales Strategy & Event Execution Own and manage counter sales projections, busines & sales strategy, client experience & team success.   Maximize sales through proactive outreach, personalized clienteling and strategic event planning.   Implement retail activations, new product launches, and promotional initiatives that drive traffic and boost conversion.
  • Monitor performance KPIs, optimize staffing, and report key metrics to brand and department store stakeholders.
  • Client Experience & Skincare Expertise Deliver personalized skincare consultations and educate clients on high-performance regimens that align with their skin goals.   Ensure every guest receives an exceptional experience, whether shopping at the counter or visitng the spa suite.  Serve as the lead authority on brand positioning, ingredients, and service p hilosophy providing a luxurious and informative client journey.
  • Spa Appointment & Treatment Coordination Oversee the daily schedule and operations of the in-store spa suite, ensuring efficiency, accuracy, and a seamless client flow Manage the booking, confirmation, and follow-up process for facial appointments and treatment services.
  • Ensure estheticians are supported with the tools, protocols, and timing required to deliver exceptional treatments Operations & Visual Merchandising Maintain an elevated counter and spa environment through meticulous cleanliness, inventory management, and visual presentation.
  • Ensure compliance with all health, safety, and operational procedures in collaboration with store management.
  • Manage POS transaction, daily opening / closing, and ensure accuracy of reporting and spa appointment records.

    • Experience & Qualifications :

  • Minimum 3 years of experience in a luxury skincare, spa, or beauty retail environment Prior experience managing teams and spa or treatment room operations preferred Strong skincare knowledge and a passion for wellness adn results-driven services Must be available to work a flexible scheule including weekends, evenings, and holidays Core Compentencies : Leadership presence with the ability to coach, inspire, and hold a team accountable High-touch service skills with strong emotional intelligence and discretion Sales-driven mindset with clienteling expertise and goal orientation Organizational excellence and the ability to manage both service and retail operation Technical Proficiency : Proficiency in appointment scheduling systems, department store POS, and CRM tools Comfortable analyzing performance reports and translating insights into action Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Store Manager • Chestnut Hill, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Sales Associate - Tabletop, Full Time - Chestnut Hill

    Sales Associate - Tabletop, Full Time - Chestnut Hill

    Bloomingdale’sNewton, MA, United States
    serp_jobs.job_card.full_time
    Day-1 Medical, Dental, Vision Benefits for eligible colleagues.Flexible Holiday Time-Off & Flexible Scheduling.Instant access to earned wages with. Enhanced benefits : pet, home & auto insurance & mo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Shift Manager

    Shift Manager

    Wegmans Food MarketsMedford, MA, US
    serp_jobs.job_card.full_time
    Morning, Afternoon, Evening (Includes Weekends).EARN A BONUS UP TO $2,500! Hiring immediately!.We’re looking for passionate people ready to collaborate, develop and be leaders.As a leader in the Me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    PT Sales Associate - Cashier

    PT Sales Associate - Cashier

    Hannaford SupermarketsLunenburg, MA, United States
    serp_jobs.job_card.full_time
    Store 08388 Front End (5151768).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.Hanna...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Center Store Manager Trainee (H)

    Center Store Manager Trainee (H)

    Hannaford SupermarketsMiddleboro, MA, United States
    serp_jobs.job_card.full_time
    USA-MA-Middleboro-8 Merchants Way.Store 08005 Management (2756423).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Data Center Vertical Market Manager

    Data Center Vertical Market Manager

    Watts WaterNorth Andover, MA, US
    serp_jobs.job_card.permanent
    Watts General Manager for Data Center Market Segment.Together, we're reimagining the future of water.We feel proud every day about what we do. We're all part of the same crucial mission, no matter w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager - Spencer's

    Assistant Store Manager - Spencer's

    Spencer'sLeominster, MA, US
    serp_jobs.job_card.full_time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    PT Deli Sales Associate

    PT Deli Sales Associate

    Hannaford SupermarketsLunenburg, MA, United States
    serp_jobs.job_card.full_time
    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer'sNatick, MA, US
    serp_jobs.job_card.full_time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FT Center Store Manager Trainee (H)

    FT Center Store Manager Trainee (H)

    Hannaford SupermarketsHudson, NH, United States
    serp_jobs.job_card.full_time
    Store 08183 Management (2756429).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.Hann...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    ExpressNatick, MA, US
    serp_jobs.job_card.full_time +1
    Assistant Manager Position at Natick Mall.Express is seeking an Assistant Manager to join our team.The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Store Associate

    Retail Store Associate

    Ocean StateEast Bridgewater, MA, US
    serp_jobs.job_card.part_time
    Requisition Number : RETAI015086.East Bridgewater, MA 02333, USA.Join our team! All associates receive 30% discount!.Compensation for this opportunity is based on candidate experience and position.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Store Manager - Alltown

    Assistant Store Manager - Alltown

    Global Partners LPSmithfield, RI, United States
    serp_jobs.job_card.full_time
    Global Partner's policies and procedures.For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. Global Partner's integrated network of bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FT Meat Market Cutter

    FT Meat Market Cutter

    Hannaford SupermarketsLeominster, MA, United States
    serp_jobs.job_card.full_time
    USA-MA-Leominster-927 Merriam Avenue.Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PT Center Store Associate

    PT Center Store Associate

    Hannaford SupermarketsPelham, NH, United States
    serp_jobs.job_card.full_time
    USA-NH-Pelham-150 Bridge Street.Store 08015 Management (7240342).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those ea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Leader

    Shift Leader

    Insomnia CookiesWorcester, MA, United States
    serp_jobs.job_card.part_time
    You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PT Sales Associate Cashier

    PT Sales Associate Cashier

    Hannaford SupermarketsLeominster, MA, United States
    serp_jobs.job_card.full_time
    USA-MA-Leominster-927 Merriam Avenue.Store 08012 Front End (5151606).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to thos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Assistant Manager

    Store Assistant Manager

    Circle KWakefield, MA, US
    serp_jobs.job_card.full_time
    We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Store Manager (GM)

    General Store Manager (GM)

    Global PartnersAndover, MA, US
    serp_jobs.job_card.full_time
    Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring.For over 90 years Global Partners LP has been delivering the energy our communities need to grow,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days