Duties :
- Customer Service Professional who handles incoming and / or outgoing calls.
- Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
- Other assignment as necessary.
Skills :
Minimum 1 year of Call Center experienceMinimum 1 year of Payroll Timekeeping experience specifically within a call center environmentPrior experience in a hospital settingStrong verbal and written communication skills are crucial for interacting clearly and professionally with customers.Active listening providing full attention to callers to understand their concerns and needs.Effective problem-solving to analyze a situation, identify core issue and find effective solution.Extensive phone experience and computer literate.Intermediate to advance skills in Microsoft Office applications including Word, Excel and OutlookEducation :
High School Diploma or general education degree (GED) - requiredSchedule Notes :
Onsite Jacobi.8 : 00 AM-4 : 00 PMHours Per Day :
8.00Hours Per Week
40.00Department :
CORPORATE PAYROLL OPERATIONATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.