Talent.com
Customer Service Associate

Customer Service Associate

Southeastern GrocersMilton, FL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Associate

The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.

Primary Responsibilities & Accountabilities

  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Address customer issues / complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
  • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
  • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
  • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
  • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
  • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise.
  • Perform cashier associate duties, as necessary.
  • Perform pricing duties, as necessary.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and / or against company policy.
  • Perform other job-related duties as assigned.

Qualifications

Minimum

  • Must be 18 years of age.
  • High school diploma or equivalency.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
  • Preferred

  • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
  • Possess a proficient working knowledge of office, front end systems and equipment.
  • Possess proficient computer skills.
  • Possess demonstrated skills in the ability to perform and deliver customer service expectations.
  • Demonstrate good organizational skills.
  • High standard of integrity and reliability.
  • Required Behaviors

  • Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-orientated by passionately demonstrating that the customer comes first always by putting the customer's needs above all else.
  • People Passion through consistently treating others with respect and dignity.
  • Knowledge, Skills, Abilities

  • Compliance with all company policies and procedures.
  • Must complete service training within sixty (60) days of position start date.
  • serp_jobs.job_alerts.create_a_job

    Customer Service Associate • Milton, FL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeGulf Breeze, FL, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail)Milton, FL, US
    serp_jobs.job_card.full_time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    ExpressPensacola, FL, US
    serp_jobs.job_card.full_time +1
    Phoenix Retail Store Name : Cordova Mall.Express is seeking a Retail Sales Associate to join our team.The Sales Associate is responsible for providing a great in-store shopping experience for our re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Service Team

    Service Team

    Panda Restaurant GroupFort Walton Beach, FL, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate FT

    Customer Service Associate FT

    Southeastern GrocersCrestview, FL, US
    serp_jobs.job_card.full_time
    The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Paradies LagarderePensacola, FL, US
    serp_jobs.job_card.full_time
    Requisition Number : SALES015281.Location : Pensacola, FL 32504, USA.Position Title : Sales Associate - Platform.Employment Classification : Non-Exempt. Position Description Summary : A Sales Associate i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Retail Sales Associate

    Retail Sales Associate

    MediabistroFort Walton Beach, FL, United States
    serp_jobs.job_card.full_time
    Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Kelly ServicesFlomaton, AL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    CVS HealthMilton, FL, US
    serp_jobs.job_card.full_time +1
    CVS Health Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming hea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarNavarre, FL, US
    serp_jobs.job_card.part_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Self-Checkout Associate

    Self-Checkout Associate

    Southeastern GrocersGulf Breeze, FL, US
    serp_jobs.job_card.full_time
    As a guardian of the Self-Checkout area, your primary role is to protect the company against inventory losses or fraud by overseeing the accurate scanning and recording of products at self-checkout...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T Mobile USFort Walton Beach, FL, US
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Retail Sales Associate

    Retail Sales Associate

    Aqua Pool & PatioPensacola, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Must be at least 18 years of age.Ability to complete and pass required training / tests.Provide exceptional customer service. Must have reliable transportation.The sales associate must be able to prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount StoresBrewton, AL, US
    serp_jobs.job_card.full_time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Account Associate - Shared Services

    Account Associate - Shared Services

    Insurance Office of AmericaPensacola, FL, US
    serp_jobs.job_card.full_time
    Title : Account Associate - Shared Services.Fully remote for Eastern Time Zone based candidates.Please note : If this position is posted as either fully remote and / or hybrid, in accordance with compa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensGulf Breeze, FL, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Shopper Team Member

    Shopper Team Member

    AmazonFlomaton, AL
    serp_jobs.job_card.full_time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Retail Sales Associate - 2845

    Retail Sales Associate - 2845

    First Cash, Inc.Pensacola, FL, US
    serp_jobs.job_card.full_time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30