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Account Recruiting Manager I job in Cincinnati, OH

Account Recruiting Manager I job in Cincinnati, OH

USA JobsCincinnati, OH, US
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Account Recruiting Manager I

Location : Cincinnati, OH

Role Type : Operations

Job Summary

The Account Recruiting Manager (ARM) is a hybrid role responsible for recruiting top-tier professionals while managing strategic client relationships across assigned territories. This position is approximately 80% recruiting and 20% client relationship management, making it ideal for creating an impact in both talent acquisition and account support. The ARM will place contract, contract-to-hire, and direct placement professionals, provide high-touch service to clients and contractors, and act as a key liaison between clients and internal stakeholders.

Responsibilities

  • Source, recruit, and retain qualified professionals for contract, contract-to-hire, and direct placement positions.
  • Build and maintain a pipeline of candidates through cold calling, job boards, networking, and referrals.
  • Educate candidates on job opportunities, travel career benefits, and the ProLink experience.
  • Submit candidates to client job orders, conduct lockdowns, and coordinate interviews.
  • Maintain timely and professional communication with candidates throughout the hiring lifecycle.
  • Track candidate attendance, assignment details, and performance for ongoing contracts.
  • Provide exceptional customer service to contractors to ensure retention and satisfaction.
  • Meet or exceed weekly, monthly, quarterly, and annual recruiting performance metrics.
  • Function as additional recruiting resource for all recruiting teams on account specific needs, customer service level standards to aid in recruitment barriers
  • Perform other related duties as assigned
  • Act as the primary recruiting contact for assigned accounts, serving as a liaison between clients and internal teams; in conjunction and at the direction of account assigned Client Relationship Manager.
  • Build strong relationships with client managers through consistent communication, updates, and consultation.
  • Assist with account retention and growth through proactive engagement and service excellence.
  • Educate clients on ProLink's full suite of services to deepen account saturation.
  • Support client QBR (Quarterly Business Review) preparation and execution in collaboration with internal stakeholders.
  • Monitor and manage performance metrics tied to client accounts (TOA, fill rates, etc.).
  • Assist in implementing cost-saving strategies and tracking basic financial data relevant to account management.
  • Perform other related duties as assigned

Requirements

  • Willing and able to travel as needed
  • Willing and able to work onsite as needed
  • 2+ years of experience in recruiting, account management, or staffing industry roles
  • Knowledge of staffing industry business models and trends
  • Basic understanding of financial management, workforce solutions, and data-driven decision-making
  • Excellent organizational, customer service, communication, and relationship building skills
  • Proactive / autonomous working mindset
  • Comfortable performing in a metric-based environment
  • Able to multitask and apply a solutions-oriented mindset
  • Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
  • Able to use a variety of business or technical programs to complete tasks
  • High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
  • Preferences

    Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and / or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and / or diverse qualifications will also be given additional consideration.

    Internal Job ID : 297

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. EEO Employer / Vet / Disabled

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    Recruiting Manager • Cincinnati, OH, US