ADMINISTRATIVE COORDINATOR, Student Support

Overview

Administrative Coordinator, Student Support at Inside Higher Ed. Provides administrative support for METs Enrollment & Student Success office on BU Charles River Campus; supervises the main reception area; interacts with prospective and current students and BU departments; handles customer service via phone, email, walk-ins, and live chat; manages databases and university records systems; assists with event planning and project-based initiatives within the department.

Responsibilities

• Provide administrative support for METs Enrollment & Student Success office.
• Supervise the main reception area for Metropolitan College.
• Interact daily with prospective and current students, the Office of the University Registrar, Enrollment Services, IT and other BU departments.
• Provide customer service via phone, email, walk-ins, and live chat for MET Admissions, Graduate Financial Assistance, and Enrollment & Student Success.
• Create, maintain, and update various databases and University records systems.
• Assist with event planning and support project-based initiatives within the department.

Qualifications

Employment details

Equal Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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