Person Centered Services Director

Overview :

If you want to know about the requirements for this role, read on for all the relevant information.

OVERVIEW OF POSITION :

Leads and manages the Person Centered Services operations provided throughout different services and geographic regions; achieves program outcomes; monitors budget. Leads staff and service development and implementation, advocacy, community involvement, and education.

Starting Salary Range : $68,640k - $76k / yr.

Responsibilities :

ESSENTIAL FUNCTIONS :

Plans, facilitates, models and implements person-centered transformation as driven by the persons supported in the assigned services.

Manages person-centered operations for multiple services within a specified region, including the educational development of all levels of associates.

Develops, implements, and maintains all areas of person-centered services and delivery through analysis of outcomes data.

Monitors internal and external sources for ongoing person-centered enhancement, service delivery, consulting, and expansion opportunities within a specified region.

Conducts outreach to stakeholders in order to heighten awareness of person-centered culture and practices that empower self-directed services.

Assist the Adult Day Services Team in implementing regional and organizationalstrategic goals as guided by advocates of person-centered service delivery.

Performs other duties as assigned.

Qualifications : EDUCATION :

Bachelor’s degree in Human Services or related field is preferred.

Possess and maintain valid CPR and First Aid Certifications.

EXPERIENCE :

Typically requires 5 years of experience in the management of human services delivery working with developmental disabilities and / or behavior issues; plus 2 years in a supervisory position. Or 5 years’ managerial experience in related field with 2 years supervisory experience.

Experienced in Community Outreach / Activism, Relationship Management, Associate Supervisor an.d Training and Program Administration.

KNOWLEDGE, SKILLS, ABILITIES :

Demonstrated leadership, change management, team building, and time management skills.

Demonstrated ability to build effective business relationships and resolve conflicts.

Strong management skills including the ability to make sound and ethical business decisions.

Knowledge of person-centered practices and and how it applies to various servine lines supports.

Knowledge of Personal Outcomes Measures and how it applies to person-centered practices.

Ability to demonstrate actively listening, patience, and empathy in communicating with the people that use services.

Able to be creative and flexible, problem solve, organize and complete tasks in a timely manner, follow directions of supervisor, take initiative, work effectively with other team members and volunteers.

Able to work with limited direct supervision.

Able to interact appropriately and maintain positive working relationships with associates, stakeholders, referral agencies, community contacts, individuals and their family members, caregivers, and the general public.

Ability to communicate effectively, through oral and written skills, with all levels of associates and stakeholders.

Ability to consistently demonstrate good judgment and decision-making skills; exercise discretion and handle sensitive and confidential matters appropriately.

Ability to properly interpret and follow policies, procedures, and regulations.

Proficient with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint) and conference platforms.

Ability to obtain and maintain a criminal record / fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and / or program requirements.

Ability to provide proof of required vaccinations or positive titer showing immunity.

Ability to travel throughout Southern California to multiple ESSC sites / locations, with own reliable transportation, maintain driving record in compliance with Transportation Safety Standards, and have and maintain proper auto insurance and vehicle registration.

Ability to pass post-offer medical examination and test for tuberculosis. Ability to provide proof of required vaccinations or positive titer showing immunity.

Must pass all drug testing required by ESSC.

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