Talent.com
Universal Banker

Universal Banker

Dean BankFranklin, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

JOB SUMMARY : Under the direction of Branch Management employees in this position provide banking products and services to new and existing customers. Uses sales, relationship management and business development skills to generate and nurture business while maintaining a comprehensive understanding of consumer and business deposit products and related services. Adheres to customer confidentiality standards and regulations at all times, including time away from the workplace. Provides assistance to customers in processing banking transactions. Customer Service skills are critical to this position along with sales skills that focus on customers' needs.

WORK SCHEDULE :

  • Monday to Thursday : 8 : 00 am - 4 : 30 pm
  • Friday : Hours vary between 8 : 00 am - 6 : 30 pm
  • Saturday : typically two rotating Saturdays per month from 8 : 00 am - 12 : 30 pm

PAY DETAILS : The typical pay for this position is $19.00 per hour. Individual rates are determined based on various factors, including but not limited to job-related knowledge, skills, experience and internal equity.

ESSENTIAL FUNCTIONS - Listed below are some of the essential functions to carry out this job .

Some duties may vary depending on specific branches. Other duties may be assigned.

  • Greets and assists customers and provides general banking services and information. Ensures confidentiality of all customer transactions.
  • Identifies and acts upon sales and business relationship opportunities.
  • Provides exceptional service to existing or potential customers in person, electronically, by mail or by telephone while adhering to bank standards and policies. Builds customer rapport in compliance with regulations and bank guidelines.
  • Actively seeks out opportunities to sell and cross-sell banking products to include financial services and all ancillary services in response to customer needs.
  • Responds to customer inquiries.
  • Accurately processes the full array of deposit and loan transactions in a secure and confidential manner in compliance with Bank policy, practice and banking regulations.
  • Performs supporting account file maintenance and completing mandatory forms.
  • Completes end-of-day procedures and proof of assigned cash drawer. Maintains cash levels within prescribed limits.
  • Completes various tasks including but not limited to filing, coin rolling, reporting, ATM, ECR and Vault balancing, coin machine and cash dispenser maintenance.
  • Open, onboard, maintain consumer and business accounts.
  • Maintains knowledge of policies and procedures with respect to wire transfers, approving checks, and overrides.
  • Opens and closes branch office and vault as needed.
  • Provides customer assistance with new accounts, account options and error resolution.
  • Assists customers with safe deposit access. Ensures that security procedures are followed.
  • Maintains a complete knowledge of the bank's product offerings.
  • Ensures confidentiality of all customer transactions. Opens all accounts offered by the bank. Conducts consumer loan application interviews; explains policies, terms, etc., reviews applications for completeness and accuracy. Closes loans in branch as necessary.
  • Participates in onboarding and training of employees.
  • Understands and observes all Bank Secrecy Act requirements.
  • Follows all security policies and use of security equipment.
  • Attends mandatory training and completes online assignments for regulatory compliance as scheduled.
  • Assists with preparing daily, weekly and monthly branch reports as required.
  • Serves as a bank ambassador by participating in external bank-sponsored events and local networking and business development opportunities.
  • Attends mandatory monthly branch meetings and quarterly retail round table branch meetings.

    • QUALIFICATIONS, EDUCATION REQUIREMENTS AND PREFERRED SKILLS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School diploma or equivalent. Experience in a successful sales and service environment preferred.
  • Excellent communication, interpersonal, customer service, sales / business development and organizational skills. Familiar with PC and tablet technologies.
  • Able to perform basic math functions.
  • Ability to read and interpret documents such as memos, disclosures, training manuals, Help screens and policy and procedure manuals.
  • Ability to communicate effectively with colleagues and customers of the bank.

    • WORKING CONDITIONS : T he work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job.

    Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is generally required to stand and walk. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    Work Environment : Typical office environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

    serp_jobs.job_alerts.create_a_job

    Universal Banker • Franklin, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Universal Banker II

    Universal Banker II

    Make Your MoveStoneham, MA, US
    serp_jobs.job_card.full_time
    Salem Five is a growing regional financial services organization with a rich history of over 160 years.As an independent bank, we are deeply rooted in the communities we serve and offer our employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Relationship Banker - Boston South Market

    Relationship Banker - Boston South Market

    Bank of AmericaBoston, MA, US
    serp_jobs.job_card.full_time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller Trainee Somerville Union Branch

    Teller Trainee Somerville Union Branch

    Rockland TrustSomerville, MA, US
    serp_jobs.job_card.full_time
    As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Relationship Banker I Foxboro Branch

    Relationship Banker I Foxboro Branch

    Rockland TrustFoxboro, MA, US
    serp_jobs.job_card.full_time
    As a Relationship Banker at Rockland Trust, you are tasked with building and fostering strong relationships that serve to deliver an energetic banking experience for both customers and colleagues.E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Commercial Banker

    Commercial Banker

    First Citizens BankBoston, MA, US
    serp_jobs.job_card.full_time
    What sets First Citizens apart Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Commercial Banker at First Citizens Bank you will carry on our tradi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Universal Banker I (Float)

    Universal Banker I (Float)

    Make Your MoveSwampscott, MA, US
    serp_jobs.job_card.full_time
    Salem Five is a growing regional financial services organization with a rich history of over 160 years.As an independent bank, we are deeply rooted in the communities we serve and offer our employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller Trainee Middleboro Plaza Branch

    Teller Trainee Middleboro Plaza Branch

    Rockland TrustMiddleboro, MA, US
    serp_jobs.job_card.full_time
    As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller Trainee Middleboro South Main Branch

    Teller Trainee Middleboro South Main Branch

    Rockland TrustMiddleboro, MA, US
    serp_jobs.job_card.full_time
    As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller Specialist II Everett Branch

    Teller Specialist II Everett Branch

    Rockland TrustEverett, MA, US
    serp_jobs.job_card.full_time
    The Teller Specialist II reports to Branch Manager and / or Designee and oversees the day-to-day operation of the teller line ensuring all compliance and procedural requirements are met by entire tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Universal Banker

    Universal Banker

    M&T BankWaltham, MA, US
    serp_jobs.job_card.full_time
    Specializes in our branch customer experience through sales, service, and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Guest Service Agent

    Guest Service Agent

    Coventry Residence inn by MarriottWest Greenwich, RI, US
    serp_jobs.job_card.full_time
    Guest Service Agent / Front Desk Agent.Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller

    Teller

    M&T BankWorcester, MA, US
    serp_jobs.job_card.full_time
    Branch Customer Experience Specialist.Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.Processe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part Time Teller

    Part Time Teller

    ComericaBedford, MA, US
    serp_jobs.job_card.part_time
    The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of...

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of...

    TargetPlainville, MA, US
    serp_jobs.job_card.full_time
    The Starting Hourly Rate / Salario por Hora Inicial is $17.The Pay Range / Rango salarial is $17.Working at Target means helping all families discover the joy of everyday life.We bring that vision ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Cash Management Services Teller

    Cash Management Services Teller

    LoomisTaunton, MA, United States
    serp_jobs.job_card.full_time
    Cash Management Services Teller.Conduct deposit verification and / or change order preparation using specialized counting equipment and procedures. Separate currency, coin, and / or check deposits recei...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Universal Banker I

    Universal Banker I

    Make Your MoveSwampscott, MA, US
    serp_jobs.job_card.full_time
    Salem Five is a growing regional financial services organization with a rich history of over 160 years.As an independent bank, we are deeply rooted in the communities we serve and offer our employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Universal Banker III

    Universal Banker III

    Make Your MoveSwampscott, MA, US
    serp_jobs.job_card.full_time
    Salem Five is a growing regional financial services organization with a rich history of over 160 years.As an independent bank, we are deeply rooted in the communities we serve and offer our employe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Universal Banker

    Universal Banker

    Avidia BankHudson, MA, United States
    serp_jobs.job_card.full_time
    Equal Employment Opportunity / M / F / disability / protected veteran status.The Mobile Banker position requires the ability to travel to any of the nine branches in our network including Hudson, Marlborou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Relationship Banker

    Relationship Banker

    Bank of AmericaNorth Kingstown, RI, US
    serp_jobs.job_card.full_time
    Bank Of America Job Opportunity.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Finance and Operations Associate

    Finance and Operations Associate

    InsideHigherEdBrown Station, Rhode Island, United States
    serp_jobs.job_card.full_time
    The Finance & Operations Associate is a key member of the Alumni Relations Finance & Operations team, supporting the department’s financial management, operational systems, and cross-departmental p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours