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Account Executive

Account Executive

ClarkDietrichWarren, OH, United States
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Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL, by applying to become an Account Executive at our Warren OH location.

The Account Executive coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market information. Responsible for specific geographic area and customer base within that area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Works with the sales manager to meet or exceed company metrics.

  • Total Margin dollars
  • Total volume by major product category and region
  • Daily CWT by product group
  • Average stop weight and average truck weight
  • Total returns and allowances
  • Prospecting Dormant Accounts, New Locations
  • CRM engagement

Customer Contact for Order Management

  • Builds and maintains customer relationships
  • Organizes and Manages production cycle Order entry to shipment
  • Maintains pricing and product accuracy through order process
  • Communicates with all facets of the team : Territory Managers, Sales Manager, Operations, Traffic, and Credit
  • Works with Traffic Department for all logistics of customer shipments including routing, stops, etc...
  • Main contact for all customer inquiries during order process

    • Customer Contact for Quote Management

  • Enters quotes for customers : Price Agreement / Quote
  • Communicates with Territory Managers and Sales Manager on Quote Management
  • Tracks and provides follow-up on quotes and price agreements

    • Customer Interaction

  • Create call rotation for customer base
  • Daily and weekly communication with Territory Manager and Sales Manager
  • Log key situations and conversations in CRM Program

    • Other Responsibilities

  • Daily Shipping Meetings
  • Attend sales meetings and presentations
  • Provide account coverage when necessary
  • Learn Clark Dietrich products and services through provided training and individual research
  • Provide data and participate in Account Reviews for assigned markets
  • Maintain and update Customer Contact information
  • Achieve goals and objectives set forth by Sales Manager
  • Resolve sales adjustments (credits) coordinate returns / pick-ups, log necessary incidents utilizing CRM system
  • Limited travel to assigned territory

    • QUALIFICATIONS

  • Strong communication, customer service, and organizational skills
  • Detail orientated
  • Able to work in a team environment
  • Excellent Microsoft Office Skills
  • Strong interest in continuous improvement
  • Ability to work with offsite locations to resolve problems
  • Strong work ethic

    • EDUCATION AND / OR EXPERIENCE

  • Bachelor's degree preferred
  • The military equivalent will be recognized in lieu of education and / or experience.

    • REASONING ABILITY

  • Ability to analyze complex issues.

    • CLARKDIETRICH BENEFITS INCLUDE

  • Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
  • 401(k) with company match
  • Monthly Incentive
  • Paid Time Off
  • Tuition Reimbursement
  • Professional Certification Reimbursement Program
  • Community Service Day
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    Account Executive • Warren, OH, United States

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