Group Product Manager - Platform

Job Description

Job Description

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https : / / network.id.me / .

Group Product Manager – Platform

Location : Mountain View, California

Team : Product Platform

Reports to : VP of Product, Platform

About the Role

ID.me is seeking a Group Product Manager (GPM) to lead our Platform product teams. The Platform organization is responsible for defining and governing the resource primitives that power ID.me's SuperApp and Wallet — including Resource teams (Biometrics, Devices, Credentials), Entity teams (Persons and Organizations, which together make up the Identity Trust Graph), and Domain teams (Shopping Graph, Healthcare Graph, Financial Graph, and others).

As a GPM, you'll manage a team of Product Managers and set the long-term vision for how ID.me's Platform resources are defined, governed, and consumed by Apps teams and external developers. You'll partner closely with Engineering, Fraud & Personalization Data Science, Developer Portal, and Ops & Analytics to ensure that Platform APIs and events are consistent, reliable, and compliant.

This role is critical to delivering on our mission : help us build the identity layer for the internet.

Responsibilities

• Leadership : Manage and mentor a team of Product Managers across multiple Platform resource, entity, and domain teams.
• Vision & Strategy : Define the multi-year roadmap for Platform resources, aligning with company strategy and external ecosystem standards (NIST, FIDO, ICAO, ISO, IATA).
• Resource Ownership : Ensure each Platform resource (e.g., Devices, Biometrics, Credentials) has clear semantics, schemas, lifecycle definitions, and event contracts.
• Entity Modeling : Oversee consistency across Persons and Organizations within the Identity Trust Graph.
• Domain Graphs : Support adoption and trust of domain-specific graphs (Shopping, Healthcare, Financial) that power personalization, fraud prevention, and partner integrations.
• API & Event Governance : Partner with the Developer Portal team to enforce consistency in API naming, versioning, error handling, and deprecation policies.
• Cross-Team Collaboration :
• Partner with Apps teams (Wallet, Domains, Core Experiences) to prioritize Platform capabilities needed to deliver member outcomes.
• Partner with Infrastructure teams (e.g., Data Acquisition & Normalization) to ensure validations and integrations meet Product contracts.
• Compliance & Trust : Ensure Platform APIs and events align with regulatory requirements (NIST 800-63, HIPAA, FedRAMP, GDPR).
• Metrics & Outcomes : Define KPIs for adoption, SLA adherence, and contract compliance.

Qualifications Basic Qualifications

Preferred Qualifications

Key Success Metrics

Why Join ID.me?

This is a high-visibility leadership role at the heart of ID.me's strategy. You'll define how resources like Biometrics, Devices, Credentials, and Graphs (Identity, Shopping, Healthcare, Financial) are modeled and delivered at internet scale. You'll mentor the next generation of PMs and shape how ID.me's Platform is consumed by our SuperApp, Wallet, and partner ecosystem. Help us build the identity layer for the internet.

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$215,000—$266,000 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me / privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

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