Lead Customer Service Representative

Job Description

Job Description

Lead Customer Service Representative

Location : North Largo, Florida 33773

Duration : 26 Weeks, contract to hire

Shift Details : Monday - Saturday

• Saturdays required
• 11 : 00am -8 : 00pm with a rotating day off during the week.

Pay Rate : $19.00 / hr

JOB DESCRIPTION

As a Lead Customer Service Representative, you will be responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of customer service specialists. You will lead and coach assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver to customers. We’re a company where you can continually advance your career, no matter what your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

RESPONSIBILITIES

What your day-to-day will look like :

QUALIFICATIONS

What you’ll need to excel :

At a minimum, you’ll need :

It’d be great if you also have :

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Company Description

CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com

Company Description

CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com