PFC Support Associate

Overview

The primary duty of the Patient-Family Centered Support Associate position is to provide operational assistance and coordination for identified projects in the Division or in the Medical Center. In addition, this position will provide assistance with office duties including, but not limited to typing, filing, answering the telephone, copying, compiling and maintaining records, meeting arrangements, and ordering of equipment or supplies. This position will also assist in scheduling and staffing issues in addition to payroll.

Responsibilities

• Facilitates communication and cooperation between the Nursing Units, its business clients, patients and other hospital departments. Organizes, schedules dates, times and locations for meetings or in-services as needed. Attends meetings designated by the Nurse Manager / Director, responsible for taking minutes and distributing them in a timely manner.
• Ensures that all supplies are ordered according to KDMC policy and credited to the appropriate cost center. Ensures that all general office duties (such as but not limited to) mailing, word processing, filing and paperwork processing are done in a professional and efficient manner.
• Maintains strict confidentiality regarding all patient and Team Member information.
• Schedules and / or staffs units based on departmental staffing guidelines and effectively place all staff. Keeps schedules and / or staffing records current and accurate. Notifies appropriate units and managers of \"call offs\" as they become known.
• Performs general record keeping functions specific to the department and in accordance with established procedures such as File Maintenance, Nursing Licensure, Certifications, Invoices, Cab Vouchers, Gift Certificates and Meal Tickets.
• Generates reports as directed by departmental standards and distributes to appropriate individuals as prescribed by departmental guidelines.
• Participates in audits as directed by the Nurse Manager / Director.

Education / License / Certification / Other Requirements

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Physical Demands

Seniority level

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Patient Care Assistant - Virtual Integrated Care

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