Overview
Admissions Counselor II - WG at Malvern Treatment Centers – Willow Grove campus. This full-time position requires working 3 days per week with one weekend per month (11 : 00am–11 : 30pm). The role offers a competitive hourly rate, shift differential and a comprehensive benefits package.
Responsibilities
- Identifies and provides written assessment of patients on admission and throughout treatment. Documents current needs / problems and past medical, psychiatric, drug and alcohol history. Assessment addresses bio-psychosocial needs. Completes a multi-disciplinary assessment when needed. Documents in electronic record as directed.
- Responds to and directs emergency situations as necessary.
- Greets family members and patients; escorts patients and family to waiting area and explains the admissions process and services offered.
- Explains the consent and intake forms and obtains patient signatures for each form.
- Completes face-to-face assessment and intake interview and enters the information from the interview into the correct EMR fields.
- Obtains insurance authorizations from the insurance companies and documents the authorization information accurately; relays information to the appropriate department (billing, utilization management, nursing).
- Informs patient and families of authorization or insurance recommendations.
- Communicates pertinent clinical information for unit hand-off.
- Works positively and cooperatively with other team members to facilitate good patient care, including interdepartmental communication to notify nursing of expected admissions time and the substance the patient is using.
- Participates in continuing education (in-services & other trainings) to support professional growth.
- Follows all infection control practices.
- Prepares and certifies the accuracy of the midnight census.
- Performs other duties as assigned.
Qualifications
Master's degree in Counseling, Psychology or Human Services field, licensed RN or Masters in Social Work.Strong client-focused mindset, team orientation, interpersonal and communication skills; flexible to sudden changes in workload, emergencies or staffing; dependable; problem-solving skills; compliance- and quality-focused.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment and Physical Requirements
No hazardous conditions. Weather-protected environment. Risk of exposure to communicable diseases. Possible exposure to intoxicated, disruptive and agitated patients.Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending and stooping. Drug and alcohol free as evidenced by negative results of post-offer, pre-employment urine drug screen.Technical / Computer Skills
MS Office, billing software, telephone and other office equipment. EMR experience preferred.Benefits
Medical coverage, vision coverage and dental insurance 30 days after start date. Also, a free no-cost life insurance and long-term disability policy. 401k with company match and one free on-site meal per shift.
Employment Details
Seniority level : Entry levelEmployment type : Full-timeJob function : Education and TrainingIndustries : Hospitals and Health CareEqual employment opportunities : Malvern Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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