Automotive Service Manager

Great Water 360 Auto Care is seeking a highly skilled Automotive Service Manager to lead our service team, ensuring efficient operations and superior customer satisfaction. This role requires a proactive leader who can oversee all aspects of service operations, from management of staff and workflows to quality control and compliance. The ideal candidate will have a strong background in automotive service, excellent communication skills, and a commitment to upholding the highest standards of service and ethics. Direct and oversee the service department's operations, ensuring efficiency and highest quality of work. Manage, train, and mentor service department staff, promoting a positive and productive work environment. Establish and enforce service standards to meet quality and safety requirements. Maintain a strong relationship with customers, ensuring their needs are met and issues are resolved swiftly. Monitor inventory, order supplies, and manage budget to optimize resources. Implement marketing and customer service strategies to attract new clients and retain existing ones. Prepare detailed reports on department performance and metrics for upper management. Strong leadership and team management skills Extensive knowledge of automotive service operations and technology Proficient in using service department software Excellent organizational and problem-solving abilities Superb customer service and communication skills Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Medical Insurance Dental Insurance Vision Insurance Life Insurance 401kaa415a4b-8b21-40fc-a65c-70d2b25ca29a