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DEBIT CARD / OPERATIONS CLERK

DEBIT CARD / OPERATIONS CLERK

Cypress Bank SSBMount Pleasant, TX, US
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Job Description

Job Description

Essential Functions

  • Debit cards : order, hot card, raise / lower limits, unblock cards
  • Work daily Enfact / Case Tracker reports
  • Working through comprised risk reports.
  • Assist customers with ATM / debit card issues i.e., unauthorized, and disputed charges-submit to Fiserv EFT
  • Daily reporting and reviews over Reg-CC Holds
  • Assisting customers with online banking , troubleshooting online banking
  • Customer research
  • Bookkeeping functions - answer phone and take bookkeeping calls
  • Checking all pending checks to be reviewed in Argo Oasis.
  • Process daily notices (CD notices, Safe Deposits, Notes)
  • Using of mailer machine for notices.
  • Backup teller line as needed
  • Working knowledge and annual training on ACH, Reg-E,
  • Recognizing and reporting of suspicious activity
  • Input outgoing wires
  • Performing second review of wire originations.
  • Zelle
  • Mobile Deposits
  • Miscellaneous daily, monthly and quarterly reports.

Additional Responsibilities

  • Primary duties performed in an office environment
  • All other duties as assigned
  • Required Education, Experience and Skills
  • High School Diploma or equivalency required
  • Understanding of responsibilities under the Bank Secrecy Act through initial and periodic training
  • Good communication skills, both verbal and written
  • Good conversational skills
  • Advanced PC skills and knowledge of Word and Excel.
  • Knowledge of bank operations is a plus
  • Position requires lifting up to 20 lbs.
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    Clerk • Mount Pleasant, TX, US

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