Service Administrator

Job Description

Job Description

DITCH WITCH WEST – PHOENIX, AZ

SERVICE ADMINISTRATOR :

Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detailed person, but also love working with people? If this sounds like you, we would love to hear from you! Ditch Witch West, the premier capital equipment dealer in the West, is looking for a Service Administrator to join their team in Phoenix, AZ.

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO :

As our Service Administrator, you will be in a dynamic, multi-faceted role that ensures our customers have great experience when they get their equipment repaired or serviced at Pape’. Every day, you will be responsible for managing incoming and outgoing service department work, preparing warranty paperwork and monitoring reimbursements, providing excellent service to customers in person and on the phone, assisting dispatching technicians, and more!

To thrive in this role, you must be a detailed person, enjoy working at a fast pace, and have a winning attitude.

WHAT YOU NEED :

• Excellent computer skills including Word, Excel, Outlook, and the ability to learn about our internal computer systems.
• Excellent communication and customer relations skills.
• Ability to thrive in a team.
• Experience working directly with customers and knowledge of equipment are preferred.
• Self-motivated and willing to perform many duties to assist the team.

Compensation : $18-25 / hr (Depending on Experience)

Why work for Pape’ :

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.