Field Solutions Engineer
Zachary Piper Solutions is seeking a hands-on Field Solutions Engineer to work directly with customers operating critical satellite missions. You'll deploy and adapt our software in real-world environments, solve full-stack technical challenges, and shape product direction based on frontline insights. The ideal candidate will be a versatile engineer who navigates from infrastructure to frontend, solving system-wide challenges and accelerating development with AI, along with holding an Active TS / SCI Clearance. This position is Hybrid out of Los Angeles, CA.
Responsibilities of the Field Solutions Engineer :
- Deploy and configure software in mission-critical customer environments.
- Diagnose issues across APIs, cloud infrastructure, databases, and frontend systems.
- Travel to customer sites and embed with ops teams to build trusted technical relationships.
- Rapidly prototype solutions using live data and customer feedback.
- Translate field insights into product roadmap priorities and integrations.
- Collaborate with Product & Engineering to productionize successful prototypes.
- Create playbooks and maintain clear documentation for repeatable deployments.
- This role requires 30-40% travel to various customer sites
Qualifications for the Field Solutions Engineer :
Active TS / SCI clearanceBachelor's degree in Computer Science, Aerospace, Engineering, or related field3+ years in software engineering, preferably in customer-facing or mission-critical rolesProficient in Python; experience with TypeScript, Java is a plusFamiliarity with AI tools (Cursor, Amp, ChatGPT)Experience with cloud platforms (AWS, Azure, GCP), databases, Docker, KubernetesAWS, Kubernetes, or other relevant credentials are a plusSoft Skills :Strong communicator with excellent interpersonal skillsProduct-minded with an ability to spot patterns, question requirements, and solve user problemsComfortable in fast-paced, ambiguous environments, being very curious and adaptableCompensation and Benefits :
$150,000 - 175,000Dependent on experienceComprehensive Benefits : Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays.