Customer Service Associate

A company is looking for a Customer Service Associate to work remotely in an Annuity Call Center.

Key Responsibilities

Build rapport with customers and resolve requests on the first contact

Educate customers about their annuity contracts

Utilize multiple systems to meet service level goals and objectives

Required Qualifications

1+ year of customer service experience or an undergraduate degree in lieu of experience

High School Diploma or GED

Proficiency with Microsoft Office Suites is preferred

Experience in insurance or annuity servicing, hospitality, or retail sales is beneficial

Able to work in a fast-paced, metric-driven environment