Part Time Sales Associate, Google Store Retail Georgetown

Part-time Google Sales Associate

The Part-time Google Sales Associate will be expected to have a deep knowledge of the brands products and services in order to effectively empower the consumer using device and product discovery. They will be goal-driven and create a radically helpful consumer experience that promotes excitement around the brands ownership, by being the experts of the brands devices, software, and third party products and services in the brands Better Together ecosystem. Wage : $19.50-$21.50

Responsibilities

Thursday-Sunday open availability preferred

Meet and greet customers at entrance, listen to needs / interests and direct them appropriately

Build trust and authentic relationships with customers

Educate visitors on features, functionality, and technical aspects of products

Listen, acknowledge, and provide product solutions attributed to customer personal needs

Be an expert in payment solutions and product onboarding including device switching

Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers

Responsible for maintaining visual and inventory integrity of store displays

Evangelize the brands products and services

Lead engaging Community education programming and workshops

Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products

Lead the way in delivering a transformational experience by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs

Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the brands center of excellence

Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally

Handle multiple consumers and tasks while maintaining composure and courteous customer service

Assist (but don't push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight

Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience

Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues

Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale

Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers' trust

Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected

Proven ability to work independently and in a team environment

Other duties as assigned

Qualifications

High School diploma or equivalent plus 2+ years of retail experience

Display effective communication and presentation skills, for one-on-one or group interactions, with an ability to capture attention of an audience

Ability to demonstrate effective decision-making skills, the ability to reason and take action in resolving problems while exhibiting professional sound judgment

Friendly and helpful, engaging in casual conversation with the consumer

Ability to understand and define the consumer specific needs and interests

Ability to promote excitement around the brands ownership, building consumer loyalty

Maintain knowledge of all the brands products in order to be a subject matter expert onsite complete required training on current and upcoming products

Ensure all designated KPIs are met or exceeded, including product training requirements

Exhibit professional behaviors in daily interactions with consumers, peers, and management

Energetic and enthusiastic attitude and friendly, positive interpersonal communication skills

Ability to setup consumers' device based on their individual usage needs and interests

Ability to troubleshoot and resolve issues with consumer device software, features and functionality, with appropriate needs-assessment, listening skills and patience

Ability to work 20 hours per week or more. Flexible to work any day of the week on a two-week rotating schedule. Occasionally work additional hours beyond normal schedule during peak workload demands

About Us

Mosaic is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.