Quality Control Technician

Job Description

Job Description

At Gatekeeper Systems, we’re revolutionizing retail loss prevention and customer safety through a powerful combination of physical deterrents and cutting-edge technology—including AI, computer vision, and facial recognition. As a global leader with over 25 years of industry excellence and a growing, diverse team of 500 employees across offices in North America, Europe, Australia, and Asia , we’re driven by innovation, integrity, and impact. Join us and be part of a mission-focused team that’s making a real difference in the future of retail, providing innovative solutions and services that redefine industry standards.

POSITION SUMMARY :

The Quality Control Technician is responsible for ensuring that all products meet established quality and safety standards before reaching customers. This role performs inspections, measurements, and documentation of product quality, supports root cause analysis and corrective actions, and collaborates with cross-functional teams to resolve issues. In addition, the Quality Control Technician assists in the Return Material Authorization (RMA) process for SmartWheel and other Gatekeeper products by evaluating returned units, performing quality assessments, and documenting findings to support corrective actions. This position plays a critical role in maintaining Gatekeeper Systems’ reputation for delivering reliable, high-quality solutions by applying technical skills, attention to detail, and adherence to quality procedures in a fast-paced manufacturing environment.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include :

• Attractive Total Compensation Package, including annual bonus
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life / ADD / LTD insurance; FSA / HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays
• Various Employee Engagement Events
• Exciting Growth Opportunities
• Positive Company Culture

ESSENTIAL JOB FUNCTIONS; but not limited to :

QUALIFICATION REQUIREMENTS

The requirements listed below are representative of the knowledge, skill and / or ability required.

EDUCATION AND / OR EXPERIENCE

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company / department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.