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Security Operations Center (SOC) Analyst
Security Operations Center (SOC) AnalystISO New England Inc. • Holyoke, MA, US
Security Operations Center (SOC) Analyst

Security Operations Center (SOC) Analyst

ISO New England Inc. • Holyoke, MA, US
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Security Operations Center (SOC) Analyst

Join to apply for the Security Operations Center (SOC) Analyst) role at ISO New England Inc.

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England's ongoing transition to clean energy.

Are you ready to stand on the front lines of cybersecurity, where every alert could be the difference between business as usual and a major breach? We're seeking a sharp, detail-oriented SOC Analyst to join our Security Operations Center team and help protect our digital assets from an ever-evolving threat landscape.

What We Offer You

  • Hybrid work schedule with 4 days / week onsite
  • Paid on-call rotation
  • Relocation Assistance
  • Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite café with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How You Will Make An Impact

  • Monitor and analyze security events in real-time using SIEM platforms, identifying potential threats, anomalies, and security incidents across our network infrastructure
  • Investigate and triage security alerts by conducting initial analysis, determining threat severity levels, and escalating incidents through proper channels while maintaining detailed documentation
  • Perform threat hunting activities by proactively searching for indicators of compromise, analyzing network traffic patterns, and identifying suspicious behaviors before they become incidents
  • Respond to security incidents by following established procedures, coordinating with stakeholders, and assisting in containment and remediation efforts to minimize business impact
  • Maintain security tools and processes by updating signatures, tuning detection rules, creating reports, and contributing to the continuous improvement of SOC operations
  • What You Need To Be Successful In This Role

  • Associate degree in Cybersecurity, Information Technology, Computer Science, or related field
  • Relevant industry certifications preferred (i.e. Security+, CySA+, GCIH, or equivalent)
  • Fresh graduates with strong foundational knowledge encouraged to apply
  • Experience with SIEM platforms (Splunk, QRadar, ArcSight, or similar)
  • Understanding of network protocols, firewalls, and intrusion detection systems
  • Familiarity with Windows and Linux operating systems
  • Knowledge of malware analysis techniques and forensic tools
  • Basic scripting abilities (Python, PowerShell, or Bash) preferred
  • Understanding of threat intelligence frameworks and IOCs
  • Critical thinking and problem-solving abilities to analyze complex security events and make sound decisions under pressure
  • Strong written and verbal communication skills
  • Excellent attention to detail and accuracy
  • Ability to work in a fast-paced environment and adapt quickly to changing threat landscapes
  • Continuous learning mindset to stay current with emerging threats, security technologies, and industry best practices
  • This employer will not sponsor applicants for work visas for this position (ex : H-1B, F-1 / CPT / OPT, O-1, E-3, TN, J, etc.).

    This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

    Equal Opportunity : We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

    Drug Free Environment : We maintain a drug-free workplace and perform pre-employment substance abuse testing.

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • Utilities, Oil and Gas, and Renewable Energy Semiconductor Manufacturing
  • Referrals increase your chances of interviewing at ISO New England Inc. by 2x

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